Stoq: Back in stock, PreOrder

Difficult to navigate and find how to begin adding products for Preordering. Otherwise, good customer service and is pre selling products successfully.

Der Support ist sehr gut - aber nötig, denn unser Developer der beauftragten Agentur hat sich schwer getan die App sauber einzurichten und so sind sehr lange keine Benachrichtigungen raus gegangen an Interessenten die auf ein Produkt warten.

Ich habe noch lange mit dem Support Einstellungen und Änderungen gemacht und in unserem vorherigen woocommerce Shop hatten wir da eine einfacher funktionierende Lösung als bei Shopify.

Also 5 Sterne für den Support - aber deutlich weniger Sterne für die App an sich

Helpful customer service. Prompt communication over email so I can continue doing my work while they work to help me :)

An easy to set up app with a quick and helpful support team. It has given us many sales so far, which is very helpful. My only criticism is that it is a bit of a challenge to use at times, but I see they are updating the app. I HIGHLY recommend this app.

quick response and fixes when contacting support,

When it works it's great, but it's not so easy to set up. Could very well be user error, but if that's the case should continue to work on ease of use.

Paul was very helpful with resolving my issue.

Only testing the platform for now, but very easing onboarding and very friendly support.

The app was easy to understand but unfortunately it required additional support to get it aligned on the product page which caused us to miss sales. I should have reached out sooner.
When I did reach out to customer service, Hassan was incredibly helpful! He took care of the issues quickly, went above and beyond to help me with another unrelated issues and followed up to make sure everything went well. 10/10 for customer service.

We haven't had a chance to use the preorder function yet. The back in stock alert is working well and we like the option to only make it available on specific products.