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Great free and helpful app, easy to customize a work with and last but not least amazing customer support! :)
Thank you so much for your review! I'm glad I could help you out every step of the way and that my app has created value for you!
Feel free to reach out to me if you have any concerns, questions, or feature requests!
Best Regards,
Kartik
Great app. Has all the functionality I was looking for. I had 1 hiccup where I wasn't having it show properly and Karthrik helped around midnight. Couldnt believe I got help that late. Couldnt ask for more than that!
Said to start chat for an instant reply. This didn't happen. Can't read the input fields as they are white text. Difficult to setup as requires quite a lot of optimisation. Also, I changed the email address from which customers would receive the emails (attempted several times), it said I would need to verify my email address and nothing arrived (even in spam). I do not recommend!
Hey, there. Kartik here from Restock Rocket. First things first, sorry I couldn't respond to your message right away. I'm 1 person working full time on the app. Unfortunately, I had to step away for a bit to take my dog to the vet. That's why I couldn't answer right away. My bad.
I also want to apologise for the poor experience you had with the app. As I mentioned in my email, I'm looking into both issues right now. If you could reply to it so we can figure out what went wrong, I'd greatly appreciate it.
If there's anything I can do to help you get set up, please let me know! Every customer matters to me and rest assured that I'll make myself available as you need.
Thank you for taking the time to leave a review :)
Please reach out to us if you need anything, we're here to help!
-Anaam / Merchant Success Lead
Thank you so much for the five-star rating! We appreciate your support and are glad to have you with us.
If you ever have any questions or need assistance, feel free to reach out! We wish you the best.
- Sneha / Merchant Success