Stoq: Back In Stock, PreOrder
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The team at Stoq are absolutely amazing. I faced a rather unexpected issue (a conflict with another Shopify app, so NOT at Stoq's fault), and despite the team not being required to help, they went above and beyond to solve this for me. They liaised with the other Shopify app, and together, they resolved the bug. Personally, I was blown away about how willing they were to help and how efficiently they solved this. 10/10 for customer service and if anyone is thinking about choosing Stoq or some other app, 100% GO FOR STOQ! You WILL NOT be disappointed.
As for the app itself, it provides us with the exact features we need and is super user-friendly. Importantly, it has not slowed down our website. The new Pre-order functionality has genuinely given us an 18% uplift in revenue, which is easily the highest ROI an app has printed for us.
Well done Stoq! Keep up the awesome work!
Thank you so much for taking the time to write such a detailed review and for appreciating our app and support. The entire team at Stoq is very grateful for your kind words :)
We’re delighted that we could help you solve the problem and thrilled to see a boost in your revenue. We hope you continue to recover many sales with the back-in-stock feature and that your revenue keeps growing with Preorders. Please feel free to reach out to us for anything. We're always here to help.
-Anaam / Merchant Success Lead
Super nice app, the support team is the best!
So far I’m really enjoying the app! It’s exactly what I was looking for and the team has been extremely responsive and helpful.
Great customer service. Quickly chatted and worked with me to customize the look of the buttons on our page to match the rest of our style.
Thank you for taking the time to leave a review :) I'm delighted to learn that you like our service. I was glad to tweak the look of the button with CSS to fit your needs.
Our team is here to support you, so don’t hesitate to reach out if you need any help. We wish you the best for your store!
-Vishu / Technical Support Specialist
Lovely app!
the support team is also very helpful and super quick!
10/10 would recommend this app!
thank you so much
Anaam was super helpful with an issue I had and was able to resolve it within a few minutes. So far so good with this app!
Great service to assist in fully customising even on the free plan
Thank you for your feedback! I'm glad to hear you’re enjoying the customization options available, even on the free plan. Our goal is to provide great service and support for all our users.
If you have any questions or need further assistance, just let us know! :)
- Sneha / Merchant Success
great support - sorted out my issue in metter of minutes, great cominucation
Up and running in no time thanks to an extremely attentive and helpful human being(s) at the other end of the help chat box thingy! I can get help quickly day or night by folks who know their stuff.
We have just started using this App and its going great so far! There were one or two glitches but the support team was very responsive and helpful. They got the issue fixed right away and followed up with great customer service. We are very happy so far!
Hi there! Thank you for your kind words, it was my pleasure to help you get started with Preorders.
Best of luck with everything. Hope you recover lots of sales with Stoq.
-Anaam / Merchant Success Leead