Stoq: Back In Stock, PreOrder
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They are really quick to support. The buttons didn't match our theme out of the box, but they were quick to be able to fix that. Nagaraj was REALLY quick and helpful. It's nice to know you're messaging with who is making the fix, not someone that has to send to another team to make the fix. That's really awesome.
Thank you for your kind review! I'm happy I could help customize the Notify Me button to match your theme’s style. If you ever need further adjustments or assistance, we are always here to help you! 😊
- Nagaraj / Technical Support Specialist
Support has been fantastic. Anaam in particular was very helpful and got ahead of potential issues as we set new features up. Thanks Anaam!
Hey Karl! Thank you so much for taking the time to write a review and for the name mention as well :) I'm glad to have helped you get set up with Preorders.
Really appreciate the kind words, please feel free to reach out for anything, we're here to help!
-Anaam / Merchant Success Lead
We found the STOQ support to be totally amazing and quick to respond.
Anaam was incredibly efficient and resolved all our issues very quickly while being helpful and friendly with every aspect of the support she offered.
She was incredibly patient with us and allowed us to query everything and she explained and illustrated everything for us in ways that were easy for us to understand and produce results.
We recommend this App and its very professional service to all Shopify site users.
We will not look at any other Pre-order options as this is the very best we could find.
I've been on the hunt for an app that could streamline my daily tasks and enhance my productivity, and I'm thrilled to say that this app has exceeded all my expectations.
First and foremost, the usability of this app is top-notch. The interface is intuitive, with clearly labeled icons and neatly organized menus, making it a breeze for even the most tech-challenged individuals to navigate.
What also sets this app apart is its outstanding customer service. On the rare occasion when I ran into a snag or had a burning question, I was astounded by how quickly the support team responded. I reached out to the customer service via the in-app chat feature, and within minutes, a friendly and knowledgeable representative got back to me. They walked me through the process step by step, and before I knew it, the problem was solved.
Overall, I wholeheartedly recommend this app to anyone in search of a reliable, user-friendly app. It doesn't just meet your needs; it anticipates them. With such rapid customer support at your fingertips, you'll never feel stranded. Give it a try, and you'll wonder how you ever managed without it.
Thank you so much for your kind words! I'm so happy to hear that Stoq has been helpful in making your daily tasks easier and boosting your productivity. It’s awesome that you found the app easy to use and set up!
I'm glad I could assist you with getting everything up and running smoothly and answering your questions about the features. Your recommendation means a lot to us! :D
Wishing you all the best on your journey with us! We're always just a message away if you need anything.
– Sneha / Merchant Success Team
Excellent customer service:). Not a ton of experience w pre order yet but found that app to be very user friendly and the customer service was very responsive!
Thank you so much for the appreciative words! :) I'm glad that you find the app user-friendly. It was a pleasure for me to help out and provide assistance.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
Customer experience has been unreal honestly. Every time Ive asked them if something can be modified, ie placement of a button for example they've turned around and figured out a custom solution for me pretty much same day.
Thank you for the amazing review! I'm happy I could help customize the Notify Me button to match your store’s design and set up the Back-in-Stock alert reminder. If you ever need any more adjustments, we are always here to help you! 😊
- Nagaraj / Technical Support Specialist
Great App with nice features. I got very quick help with implementing the preorder option. Very great support (via Chat)!
Thank you for your wonderful review! I'm glad i could help setup the preorder button on your store along with the payment widget to show the payment type to the customer. I wish you the best for your preorders! :D
If you ever need anything else, please feel free to reach out to us!
- Sneha / Merchant Success Team
Really good app for back in stock notifications and preorder. We had some issues during the set up and Vishu & Anaam from customer service were really attentive and helpful.
Thank you so much for your kind words! :) I'm very happy to learn that you like our app for your back in stock alerts and preorder needs. It was a pleasure to set things up according to your needs. We love tailoring our solution for our merchants whenever we can.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
Great app. What stands out is the customer service. Always available, friendly, and extremely helpful
Thank you so much for the kind words! :) I'm glad to learn that you're happy with the service. It was a pleasure to set things up according to your needs and help out.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
Works well both for in stock notifications and preorders. Easy to set up and support is always helpful when needed.
Thank you for your review! I'm glad i could help setup the preorder button on your product page. It's great to hear that you're using Stoq for both it's features. Wishing you the best.
Please do feel free to reach out anytime. We're here for you. :)
- Sneha / Merchant Success Team