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Excellent customer support!
We just started testing this app and had a few questions and requirement from it and we got them all done really quick.
Sneha was just great in helping us. She was very quick in replying, understood all our requests and solved them ASAP.
Our experience until now is a 5 ⭐
Thank you so much for leaving a wonderful review! I'm so glad i could help you with setting up the preorder button on your store. I really loved the collection of lamps you offer (especially Winnie the Pooh). I wish you receive tons of preorders. We're always here to help! :)
-Sneha / Merchant Success
Great app & great experience with tech support. Would highly recommend.
Pre-orders and Back in stock alerts together is everything I wanted. Works great!
Thanks for the great feedback! We're so glad to hear that the combo of pre-orders and back-in-stock alerts is exactly what you needed.
We wish you recover tons of lost sales and also get loads of preorders! We're always here if you need anything else at all. :)
- Sneha / Merchant Success
It was easy to set up for preorders without necessary features. I appreciate the super fast support. They are helpful even on weekends.
Thank you so much for taking the time to leave a review. I'm glad my team was able to help you out with Preorders.
And yes, we have a 24/7 support system is place so we're always around to help, anything you need :)
-Anaam / Merchant Success Lead
It's a straightforward app that does exactly what I need it to do. Support was prompt, clear, and effective.
I am extremely pleased with this pre-order app! It is incredibly user-friendly and has streamlined our ordering process seamlessly. The customer support team is fantastic—always friendly and quick to resolve any issues we encounter. Their prompt and effective solutions have greatly enhanced our experience. Highly recommend this app for anyone looking to improve their pre-order management!
Thank you so much for your review! We are glad we could help setup the preorder button on your store. I wish you receive tons of preorders. We're here to help anytime! :)
-Prarthana/ Senior technical support specialist
At first I was a little confused, but after talking with Prarthana, I managed to set everything up and it works great!
This is a really brilliant app with a very smart and helpful support team.
Thank you so much for your review! I'm glad we could help setup the preorder button on your store. I wish you receive tons of preorders. We're here to help anytime! :)
- Prarthana/ Senior technical support specialist
I'm absolutely thrilled with the Stoq app! The support team is exceptional, always responsive and helpful. This app has been a game-changer for boosting our sales, especially during restocks. It's user-friendly and integrates seamlessly with our store, making inventory management a breeze. Highly recommended for any business looking to maximize revenue and streamline operations!
Thank you for your kinds words on Stoq. We're glad to know it's easy to use and has helped you increase revenue upon restocks. We wish you the best for your business. We're here to help anytime! :)
-Sneha / Merchant Success Lead
My experience with the support team was great! Anaam went above and beyond to help me with the app. She made sure to stay in contact with me throughout the entire process and took time to even have a Google meet to make sure everything was correct. Thank you for all your help!
Good product, they are constantly making updates and improvements and the support is stellar.