Stoq: Back In Stock, PreOrder
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Pretty good, betting on the preorder feature
So far so good! Got this app to just collect a waitlist of customers for a certain product. I was able to do this on their free trial but recently hopped on their subscription to offer sms notifications. Their customer service was quite unexpectedly great and they even fixed some things in the code to make the product page more visually appealing with their app! Great stuff, really only need to generate 1 sale to make it worth it and we already have 50 people on the waitlist. Tried figuring out a manual solution but it was going to cost too much and take too muc htime! Their app is Great stuff, worth the money.
So far great and easy to use.
Thank you for the review. Glad to know the app has been going great for your store. We're here to help anytime. I hope you recover tons of lost sales. :)
- Sneha / Merchant Success Lead
Had great help today by one of the RR assistants with setting up the button for the store.
Excelente
So far it is very helpful to see which of our out of stock products are in-demand so we can make more informed stock decisions. We are excited to try the pre-order function with our next shipment!
Thank you for your review! I'm glad i could help setup the app. It's lovely to hear that the app helps you make informed decisions and provides reports to understand the one in demand. If you've not setup preorders yet, we'll be happy to help set it up.
I wish you the best. We're always here to help. :)
- Sneha / Merchant Success
Fantastic app and support from the technical team. Quickly resolve my query
The best customer service ever!
I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!
Hi there! Thank you so much for taking the time to write such a detailed review, we truly appreciate it.
We aim to set our Merchants up for success and we're glad to hear that our round the clock support exceeded your expectations. Also, Sandesh the CEO himself was the one who helped you set up Preorders.
Please feel free to reach out for anything, we're always here to help :)
-Anaam / Merchant Success Lead
Very good