Stoq: Back In Stock, PreOrder

Stoq: Back In Stock, PreOrder

Reseñas (1.318)

Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
25 de octubre de 2024

Not only is the app very good at stock updates and pre orders but the customer service is next level. Had an issue with pre orders. Within 10mins, Sneha resolved the issue for me! Great service!

Alliance Supplements
Reino Unido
Más de 1 año usando la aplicación
Artos Software respondió 7 de noviembre de 2024

Thank you for your wonderful review! I'm glad I could help setup the preorder button on the product page. I wish you receive a huge number of preorders.

We're always here for you! :)

- Sneha / Merchant Success

12 de enero de 2025

We haven't had the opportunity to test the app yet but where Customer Support is concerned this has been the best experience we have had with any App!

We even received support to install the app over the weekend which really wasn't a service I was expecting.

When installing the App there are options where to place the buttons and what the final page should look like and although you cannot do it yourself the support has been provided in real-time through a messaging app.

5 Star Customer Service

CHAT-MALO Paris
Francia
2 días usando la aplicación
Artos Software respondió 19 de enero de 2025

Thank you for your awesome review :D It is my pleasure to provide the service we provide. Helping wonderful merchants like you makes my day everyday. I was glad to set up the preorder for you and answer your questions.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!

-Vishu / Senior Technical Support Specialist

3 de enero de 2025

Great App!! Simple to install and very effective. Amazing customer service and support. I highly recommend this app if you're looking for a stock notification app.

mammy.b
Brasil
Alrededor de 2 meses usando la aplicación
Artos Software respondió 6 de enero de 2025

Thank you for your wonderful review! I'm glad to hear that you found the app simple to install and effective. It was my pleasure to help you set up the Notify Me button and customize the Sold Out button with custom code.

If you ever need any further assistance, feel free to reach out. We’re here to help!

- Nagaraj / Technical Support Specialist

5 de diciembre de 2024

Excellent customer service. The app didn't work out of the box on my product pages built with Gempages, but the support was instantly available to make the necessary changes to make it work! Highly recommend

curayou.com
RAE de Hong Kong (China)
15 días usando la aplicación
Artos Software respondió 19 de diciembre de 2024

Thank you for your wonderful review! I'm glad we could help setup the 'Notify me' button for your product pages built using Gempages. We wish you the best with Stoq. :)

We're always here for you if you need anything else at all.

- Sneha / Merchant Success Team

30 de octubre de 2024

This app is great for back in stock notifcations and preorders. The app is easy to use and the customer support is great. Shashi has been super helpful when we have wanted to make small changes and ask questions!

The Lure Box
Reino Unido
6 meses usando la aplicación
Artos Software respondió 25 de diciembre de 2024

Thank you for your review! We're glad we could help setup the 'Notify me' button on the product page and also customize it. It's great to hear that the app is easy to use and you're loving both the features we provide. We wish you the best with Stoq. :)

If you ever run into any issues, please do feel free to reach out!

- Sneha / Merchant Success Team

14 de noviembre de 2024

I've only used this app for about a week but already very impressed with their customer service. They were super helpful and fixed my issue right away. Easy to use too, great app.

TatorJo
Estados Unidos
29 días usando la aplicación
Artos Software respondió 17 de enero de 2025

Thank you for your great review! I'm glad I could assist with your preorder shipping issue. If you ever need any more help, feel free to reach out. I'm here to help!

Nagaraj / Technical Support Specialist

10 de diciembre de 2024

Fantastic support from the Stoq team, and the app itself is easy to navigate and setup. We wanted to trial the back in stock feature before subscribing, and Sneha from the support was quick to respond and went above and beyond to help customise the buttons and colours to match our store branding.
Highly recommended and reasonably priced compared to similar apps in this segment. Thanks Stoq team.

Greenvyne
Australia
21 días usando la aplicación
Artos Software respondió 17 de diciembre de 2024

Thank you for your wonderful review! I'm glad to I could help setup the 'Notify me' button as well as customize it to match your store. It's great to know that you find the app pricing reasonable. We wish you the best for your store! :)

We're always here if you need anything else at all.

- Sneha / Merchant Success Team

9 de octubre de 2024

This app has *everything* I need from an app and I'm thrilled to have found one that does.

It allows me to give the option of pre-order AND 'notify me when back in stock'. The other pre-order apps I found only could offer one option at a time. I want both because not everyone wants to pre-order, they just want a back in stock notification. It's also the only app that also works on POS which is a huge bonus. I only wish you could process pre-orders on POS, too!

It's also one of the most affordable options. Great user experience, every customization feature I could want. Thank you!!

BW Beauty
Canadá
27 días usando la aplicación
Artos Software respondió 30 de diciembre de 2024

Thank you for your amazing review! We're thrilled to hear the app meets all your needs and offers the flexibility you were looking for with both pre-order and back-in-stock options. We're glad you're enjoying the affordability, customization, and POS compatibility, too.

Unfortunately, preorders is not compatible with POS due to Shopify limitations. We'll surely try our best to integrate when Shopify makes any changes. :)

- Sneha / Merchant Success Team

Fecha de modificación: 4 de noviembre de 2024

I've only just installed this, but it seems amazing: super easy set-up and when I needed to change the location of the "Notify me" button, it was done within MINUTES! Incredible! Hopefully this app will help me grow my little store, at least the beginning is super promising. UPDATE! I had to come back and add to this initial review. I've had the app installed for a weekend now and I am BLOWN AWAY by how incredibly useful it is: I have received numerous "notify me when back in stock" alert sign-ups from customers, allowing me to see which products people truly want to buy AND I have successfully launched my first pre-order offer and received several pre-orders through it! This is probably the most useful app I have yet installed and it was incredibly easy to set up. So definitely a ten out of ten!

Luna & Lui
Finlandia
5 días usando la aplicación
Artos Software respondió 2 de enero de 2025

Thank you so much for the wonderful review! I'm so glad I could help with the "Notify Me" button placement and guide you through fulfilling preorders and editing the preorder offer.

If you need any further assistance as you grow your store, just let me know. We’re here to help!

- Nagaraj / Technical Support Specialist

19 de noviembre de 2024

The app is great and does exactly what it advertises, and the back-end is easy to navigate. I had on onboarding call with Anaam from the Stoq team who was extremely helpful and went above and beyond to get my back-in-stock functionality set up and looking good on my website. Really impressed with the customer support. I would highly recommend Stoq.

Fri Period
Estados Unidos
11 días usando la aplicación
Artos Software respondió 22 de noviembre de 2024

Thanks so much for the kind words in your review, I really appreciate it :)

It was my absolute pleasure to connect with you and help you get setup with Stoq. I love how you make woman's lives easier with your products.

Best of luck with your store, I hope you recover lots of sales with Stoq

--Anaam / Merchant Success Lead