Stoq: Back In Stock, PreOrder
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The app is great and does exactly what it advertises, and the back-end is easy to navigate. I had on onboarding call with Anaam from the Stoq team who was extremely helpful and went above and beyond to get my back-in-stock functionality set up and looking good on my website. Really impressed with the customer support. I would highly recommend Stoq.
Thanks so much for the kind words in your review, I really appreciate it :)
It was my absolute pleasure to connect with you and help you get setup with Stoq. I love how you make woman's lives easier with your products.
Best of luck with your store, I hope you recover lots of sales with Stoq
--Anaam / Merchant Success Lead
Unbelievable Customer Service on this app! Nagaraj Was able to customize a few things in just a few minutes after I signed up and embedded the app on my site the whole process was so swift.
Thank you for taking the time to leave a review and for the kind words in your review :) Great to hear that Nagaraj was able to help you with the setup
Feel free to reach out for anything, we're always around to help. Best of luck with everything.
-Anaam / Merchant Success Lead
Great resource! Support team replied to me quickly and assisted when I contacted them.
Great app, easy to use and definitely wins customers back. Customer service is great for any issues.
Thank you for your kind words! We're thrilled to hear that you're enjoying the app and finding it easy to use! It’s great to know that it’s helping you win back customers.
If you ever need assistance, we're always here to help! :)
- Sneha / Merchant Success
Easy to use and works well.
Be careful when using with the SparkLayer B2B app. It might not work for B2B customers
The app itself is easy enough to use and understand
Although it would be good if you can create templates and copy them for time saving.
It would be good if it could also have selective emails, and not send out emails for every "pre-order" you create.
The app on notify unfortunately doesn't send a "thank you for registering" e-mail, for those who register to "wishlist" items.
In general, the app mostly works as you'd expect, and if you need extra help, the team are very efficient and do their best to resolve issues, going as far as thinking outside of the box, or doing extra work behind the scenes.
The app is good but if the aforementioned features could be added, it would make the app even better.
Used this for our first preorder and it worked great, takes a little time to get everything configured and tested but the app helps guide you through everything.
Love the out of stock notifications as well. The app tags every preorder which you can use to route them through a different import process. Would be nice if the app set a metafield storing the pre order date.
Pain Points,
- There's no way to currently export all of the pre orders within the app, I had to do this via filtering with Matrixify. The app developer is building out new features and it would be nice to be able to do that.
- You can't customize the location of the back in stock button via the theme editor, their team has to do this for you.
Fast and helpful support! Back in stock alerts works great now.
Their customer service team is brilliant and very fast working. Shashi fixed my problem in 10 minutes and it looks great. I'm incredibly happy with the result, time it took, and customer service.
Thank you for your wonderful feedback! We’re thrilled to hear that Shashi was able to resolve your issue quickly and that you’re happy with the results. Our team is dedicated to providing top-notch support, and it’s great to know we hit the mark for you.
If you need anything else, feel free to reach out anytime! :)
- Sneha / Merchant Success
This pre-order app works seamlessly and offers excellent customization options. The customer service is outstanding—helpful, attentive, and quick to respond. They're always willing to jump in and find solutions tailored to your needs. I was especially impressed when one of the app's founders personally worked on expanding one of their features due to my business need. Best preorder app I've found!