Stoq: Back In Stock, PreOrder
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We've been using this app for almost a year now and it's been seamlessly great. The support feature has been a great help especially with their very prompt and clear responses, which you don't always get nowadays. Nagaraj was very helpful answering any questions and offerings that Stoq has available! This app has made a successful difference in our conversion rate, as we have had numerous customers ask when products will be back, this makes it so much easier for us.
I have used Shopify apps for over seven years now, and none of them has offered the level of support these guys provide. Also, the app is brilliant, very easy to use, and looks great!!! Keep up the good work, guys.
Thank you for your wonderful review! I'm glad we could help setup the preorder button on product page as well as quick buy popup. I wish you receive tons of preorders.
We're always here for you! :)
- Sneha / Merchant Success
Very impressed, great online support to help guide us through setting it up on our store. A 5-minute live chat was enough to get us onboard and working.... We have carried out a test and everything is working as we hoped for.
We are sure this app will give us the best chance of increasing our pre-orders and also improving the customers experience too. Highly recommended
Give Nageraj a raise.
You know... anytime I have to message an app for support I never know what I'm going to get.
Sometimes it feels like they get excited saying no to me.
Nageraj was so friendly - even if he didn't help me I'd have given him 5 stars, but he successfully removed out "Add to Cart" button when a product is out of stock and replaced it with a notify alert.
Thank you!!
Thank you so much for the kind words in your review! I’m glad I could help replace the "Add to Cart" button with the "Notify Me" alert.
It really made my day to see you mention my name. It means a lot! If you ever need anything else, don’t hesitate to reach out. We are always here to help!
-Nagaraj / Technical Support Specialist
When I inquired via chat about advanced usage of the app, the support was very quick and easy to understand. Not only does the app function well, but the support team is always ready to help with any issues or questions. Highly recommended app!
First time I contacted the support and I got so chocked because I currently only have the free plan so I couldn't expect much, but I received super fast and professional help from Nagaraj.
This literally made my day, HUGE thank you Nagaraj!
This app has *everything* I need from an app and I'm thrilled to have found one that does.
It allows me to give the option of pre-order AND 'notify me when back in stock'. The other pre-order apps I found only could offer one option at a time. I want both because not everyone wants to pre-order, they just want a back in stock notification. It's also the only app that also works on POS which is a huge bonus. I only wish you could process pre-orders on POS, too!
It's also one of the most affordable options. Great user experience, every customization feature I could want. Thank you!!
The best restocking application on Shopify. Customer service was very responsive and helped resolve all my problems. Sneha was a great help!
Thank you for your wonderful review! I'm glad I could help setup the embedded form for 'Notify me' feature on your product page. We're glad to have you onboard for almost 2 years now. We wish you the best.
We're always here for you! <3
- Sneha / Merchant Success Team
We have been using the Stoq app for our Shopify store and are extremely satisfied with its performance. The app offers a comprehensive set of features that have significantly enhanced our store's functionality. The pricing is competitive, providing excellent value for the range of services offered.
One aspect to be aware of is the limit on pre-orders included in the plan. Exceeding this limit incurs a small additional fee per pre-order. While this was not initially clear to us, it has not detracted from the overall positive experience with the app.
The support team is outstanding, consistently providing prompt and effective assistance. They are receptive to user feedback, often incorporating suggestions into their development roadmap. Our interactions have even included discussions with the CEO, which were both insightful and productive.
Overall, Stoq is a fantastic app that delivers a great balance of functionality and affordability. We highly recommend it to other Shopify store owners.
Not only is the app very good at stock updates and pre orders but the customer service is next level. Had an issue with pre orders. Within 10mins, Sneha resolved the issue for me! Great service!
Thank you for your wonderful review! I'm glad I could help setup the preorder button on the product page. I wish you receive a huge number of preorders.
We're always here for you! :)
- Sneha / Merchant Success