Stoq: Back In Stock, PreOrder
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Give Nageraj a raise.
You know... anytime I have to message an app for support I never know what I'm going to get.
Sometimes it feels like they get excited saying no to me.
Nageraj was so friendly - even if he didn't help me I'd have given him 5 stars, but he successfully removed out "Add to Cart" button when a product is out of stock and replaced it with a notify alert.
Thank you!!
Thank you so much for the kind words in your review! I’m glad I could help replace the "Add to Cart" button with the "Notify Me" alert.
It really made my day to see you mention my name. It means a lot! If you ever need anything else, don’t hesitate to reach out. We are always here to help!
-Nagaraj / Technical Support Specialist
We have been using the Stoq app for our Shopify store and are extremely satisfied with its performance. The app offers a comprehensive set of features that have significantly enhanced our store's functionality. The pricing is competitive, providing excellent value for the range of services offered.
One aspect to be aware of is the limit on pre-orders included in the plan. Exceeding this limit incurs a small additional fee per pre-order. While this was not initially clear to us, it has not detracted from the overall positive experience with the app.
The support team is outstanding, consistently providing prompt and effective assistance. They are receptive to user feedback, often incorporating suggestions into their development roadmap. Our interactions have even included discussions with the CEO, which were both insightful and productive.
Overall, Stoq is a fantastic app that delivers a great balance of functionality and affordability. We highly recommend it to other Shopify store owners.
Thanks so much for your awesome review! We’re so happy to hear Stoq has been a big help for your store and that you’re loving the features and value.
We appreciate the heads-up about the pre-order limit—we’ll make sure to communicate that more clearly. Huge thanks for the shoutout to our support team; we’re always here to help, and it’s great to know you’ve had a positive experience (even with the CEO interactions!).
We’re thrilled to be part of your store’s journey—let us know if you need anything else. Thanks for recommending Stoq! 😊
- Sneha / Merchant Success Team
Easy to use. Works great with design and support is very helpful.
Thank you for the great review! I'm glad I could assist you with the auto-resend feature for back-in-stock email alerts. If you have any more questions or need further help, just let me know. We're here to help!
Nagaraj / Technical Support Specialist
This is a perfect tool for itemizing products for pre-order on our kids' bookstore website. Big fans, here!
Thank you for your wonderful review! I'm glad to know that you're using preorders for your kids bookstore website and that the app is exactly what you're looking for. We wish you that you receive tons of preorders using Stoq.
If you have issues/ concerns, we're always here for you! :)
- Sneha / Merchant Success Team
I've been struggling with Pre-order apps for weeks, decided to try this app, and it was so easy! Lovely customer service. Nagaraj was amazing at explaining all the information I needed. Highly recommend!
Thank you for the amazing review! 😊 I'm delighted I could assist with Klaviyo integration and resolve the preorder issue for you. If you need any further help, we are always here to help you.
Nagaraj / Technical Support Specialist
Anaam was so helpful when I had an issue! Genuinely good customer support ! :)
Thank you so much for taking the time to leave a review and for the name mention as well :)
It was my pleasure to help you with setting a limit on emails by controlling the reminder back in stock notifications.
Thank you for staying with us for over a year, please feel free to reach out to us for anything, we're always here to help. Wishing you the best always
-Anaam / Merchant Success Lead
Had a great experience with Nagaraj, easy customization help and quick service!
Thank you so much for your kind words! I’m glad I could help with Notify me button setup and adding the placeholder to your "Notify Me" form and that you had a great experience.
If you need any more customizations or assistance, don’t hesitate to reach out—we’re here to help!
-Nagaraj / Technical Support Specialist
The best restocking application on Shopify. Customer service was very responsive and helped resolve all my problems. Sneha was a great help!
Thank you for your wonderful review! I'm glad I could help setup the embedded form for 'Notify me' feature on your product page. We're glad to have you onboard for almost 2 years now. We wish you the best.
We're always here for you! <3
- Sneha / Merchant Success Team
I'm getting ready to launch my store and wanted to have the preorder option enabled. I reached out to the team and Shashi spent time to make sure it was set up exactly how I wanted it. Amazing customer service and I'm excited to go live with the site!
Thank you for your wonderful review! I'm glad we could help setup the preorder button on your product page and also make sure your customers could see the shipping information upfront. We wish you receive tons of preorders using Stoq.
Please do feel free to reach out at anytime. We're here to help.
- Sneha / Merchant Success Team
Super helpful support team, if you need help with figuring out why something isn't working etc. just ask.
Thank you for the great review! I’m glad we could help resolve the Preorder issue and get everything working smoothly for you.
If you have any more questions or need assistance, just let me know. We’re here to help!
- Nagaraj / Technical Support Specialist