Stoq: Back In Stock, PreOrder
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Needed help setting up my PreOrder item and support was great as getting it all sorted ready for our release.
Very cool app that allows us to easily accept special orders (for items that we can get but don't have on backorder) and preorders (for items we have on backorder with a known ship date). Easy to setup and get started with. A few very specific questions we had were addressed very quickly by their support team (Prarthana and Anaam were of great assistance). I will consider this developer for other apps going forward.
Customer service is fantastic - Prarthana you were great!
Thank you for taking the time to write a review. We're so glad that we were able to help you with setting up the Preorders.
Please feel free to reach out for anything, we're always here to help :)
-Prarthana/ Senior technical support specialist
This is THE best back-in-stock/pre-order app I've used. And the support team is top-tier. I highly recommend it!
Thank you so much for your patience! Glad we were able to help you with setting up Notify me button.
Let us know if you need any other help anytime! :)
-Prarthana/ Senior Technical Support Specialist
Perfect and very fast help via the chat. I can absolutely recommend it!
Thank you so much for your kind words :) We were happy to help you set up the Notify me button on the product as well as collection page and glad we could match it with the theme of your store.
Please reach out to us for anything, we're here to help.
-Anaam / Merchant Success Lead
Sneha was very quick to respond to my question. She helped me solve my problem immediately.
This app is extremely user friendly. It did everything I needed it to do. And when I had a question for tech support (changing the location of the notification button), they were immediately available and had the issue resolved in less than 10 minutes. I've used Shopify for years and this is absolutely the best app I've used in my shop to date. Very highly recommend!
good experience, support is really good
Support is fantastic - Sneha was excellent in helping me with setting up some customisation and an issue with the preorder button.
Thanks so much for the review! I’m really glad I could help you with the customization and the preorder button. If you run into anything else, feel free to reach out - we're always here to assist! :)
- Sneha / Merchant Success
This app, Stoq, is incredibly helpful and very straightforward to use. Its usability and customization options are unmatched. Additionally, the customer support is truly remarkable, for example, I had a bit of trouble with customizing a button to my exact liking, and Shashi was beyond helpful and patient, making sure my specfic needs were met. Frankly, I've never had such amazing customer support before. I highly recommend this app for your notification/widget/preorder needs.
Thank you for your fantastic review! We're delighted to hear you find Stoq helpful and easy to use. It's great to know our customization options and customer support met your needs. Shashi will be pleased to hear your kind words. Thank you for recommending Stoq! We're always here to help and wish you the best. :)
- Sneha / Merchant Success