Stoq: Back In Stock, PreOrder
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Excellent app.. does exactly what it says it will do, simple to use, easy to set up, well priced + fantastic customer service.
Thank you so much for taking the time to leave a review :) It was my pleasure to help you get set up with Stoq.
Please reach out to us for anything, we're here to help!
-Anaam / Merchant Success Lead
Customer service is off the charts. Prompt and helpful.
The app can be a little cumbersome at times, but the customer service more than makes up for it.
P at customer service was quick to respond and super helpful. He had my preorder button working in no time! New to the app, but so far I highly recommend!
Thank you so much for the kind words in your review. I'm so glad my teammate was able to help you get setup with Preorders in no time :)
Please feel free to reach out to us for anything, we're here to help!
-Anaam / Merchant Success Lead
I'm getting ready to launch my store and wanted to have the preorder option enabled. I reached out to the team and Shashi spent time to make sure it was set up exactly how I wanted it. Amazing customer service and I'm excited to go live with the site!
Stoq has multiple features and my favourite is the customer service. They are aways quick to respond and very helpful. Shashi is always a great help.
Thank you for your kind words! We're glad to hear you're enjoying the multiple features of Stoq, and it's fantastic to know that our customer service has made a difference for you. Shashi and the team are always here to help, so if you need anything else, just let us know!
- Sneha / Merchant Success
Great service, great support. The app continues to improve year after year and month after month. Recommended app!
I have enjoyed working with your team members, specifically Anaam. They have been so helpful and have taken the time to help solve any issues we have had. So far, we are loving the Stoq app and can't wait to continue to use it in the future.
We switched to Stoq from a different app, as Stoq had better pricing for the features we wanted which was the "notify me when back in stock" item. Their support has been super helpful and responsive in getting me set up and the back end looks really easy to use.
I can't thank Sandesh and Anaam enough for their invaluable assistance setting up pre-orders in my store. Their expertise and dedication were evident throughout the process. During thorough testing, I identified limitations with other apps, but Sandesh and Anaam were incredibly patient, helping me find effective solutions or workarounds for every issue. Their support has been instrumental in ensuring a seamless integration, and I highly recommend this app to anyone looking for a reliable and responsive team.
We are very impressed with this app so far. Very intuitive in selecting products, inputting future stock totals to sell against and estimated ship by dates, which create a nice interface for the customer to see when selecting products. We've had a few issues with set up, some user error, some due to our separate add-on app. The team is super responsive 24/7 to help with any issues, which has been amazing! There dev team has been able to create a work around to work with our add-on app, etc. It's not yet 100% for us, but they are constantly making improvements and soliciting feedback.
Thank you so much for taking the time to write such a detailed review. We're happy to have helped you with the custom set up.
Please keep the feedback coming, we're always looking to improve and hope to make it 100% for you eventually.
-Anaam / Merchant Success Lead