Stoq: Back In Stock, PreOrder
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An easy to set up app with a quick and helpful support team. It has given us many sales so far, which is very helpful. My only criticism is that it is a bit of a challenge to use at times, but I see they are updating the app. I HIGHLY recommend this app.
When it works it's great, but it's not so easy to set up. Could very well be user error, but if that's the case should continue to work on ease of use.
The app was easy to understand but unfortunately it required additional support to get it aligned on the product page which caused us to miss sales. I should have reached out sooner.
When I did reach out to customer service, Hassan was incredibly helpful! He took care of the issues quickly, went above and beyond to help me with another unrelated issues and followed up to make sure everything went well. 10/10 for customer service.
Thank you so much for sharing your experience! I am glad that I could help you set up our App in your store. :)
Please let me know if you require any additional assistance with setting up our app.
Best Wishes!
Hassan Khan | Technical Support Specialist
Great customer service. 4 star due to only just starting to use the app, so I am hoping it helps meet all expectations.
Great App for generating customer interest especially on higher priced items. The support team are excellent and very helpful insorting out any problems, always someone online to help.
Kasi, especially helped me out and solved a problem for me, within a few minutes. Great work!
Good support, a few little glitches to begin, but got great help from a man named Kishu
Thank you so much for your kind words! :) I'm happy to learn that you find the app and service useful. I was glad to help out in setting up preorders.
We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
Fast and responsive customer service.
Thank you for your review! I'm glad we could help setup to send back in stock notifications from your own custom email to your customers. Wishing you the best for your store :)
We're always here if you need anything else at all!
- Sneha / Technical Support Manager
Update: customer service was able to fix the issue with my products showing notify me when available when they were available. App is working fine now thank you!
Was working well but now it Glitches and is showing products that are in stock with a notify when available button on top of the add to cart button. It is misleading customers to think products are out of stock when they are not. I have reached out to customer service about this I hope they can resolve this.
Just installed the app. so far so good, Support was super quick and efficient. Very happy
Thank you for the great review! I'm glad I could help fix the preorder disclaimer position and customize the preorder button for you. Happy to hear everything is going well so far. We’re always here to help!
Nagaraj | Technical Support Specialist
Really easy app to use. Had a bit of trouble following some changes to the store and the support was available quickly and solved my issue in a few minutes, and explained the problem + solution