Stoq: Back In Stock, PreOrder
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Excellent support ! Amna a été très réactive, professionnelle et attentive à mes demandes. Elle a rapidement résolu le problème d’affichage du bouton de retour en stock, puis a parfaitement adapté la mise en forme du message selon mes indications. Les échanges ont été fluides, le suivi sérieux et le résultat correspond exactement à mes attentes. Une application efficace accompagnée d’un support client de grande qualité. Je recommande vivement !
Thank you so much for your kind review! I am really happy to hear that I was able to quickly resolve the Back in Stock button issue and adjust the message to match your needs.
We truly appreciate your feedback and are glad you’re happy with both the app and our support. Thank you for recommending STOQ!
If you ever need any help or have any questions, please feel free to reach out to us anytime. We’ll be happy to assist! 😊
Best Regards!
Amna Afnan | Technical Support Specialist
Très bonne application, complète et facile à utiliser. Les fonctionnalités de précommande et de retour en stock sont vraiment utiles, et les pop-ups s’intègrent bien au site.
J’ai eu un petit problème d’affichage au départ, mais le support via le chat a été super réactif et a réglé le souci très rapidement. Très satisfait du service.
Obrigado por compartilhar sua experiência conosco!
Ficamos muito felizes em saber que você está gostando dos nossos recursos de pré-venda e de reposição de estoque. Foi um prazer ajudar você a configurar o pop-up de reposição de estoque, ajustar sua exibição para produtos fora de estoque e personalizar o layout do botão para se adequar melhor ao design da sua loja.
Seu feedback é muito importante para nossa equipe e estamos ansiosos para ajudá-lo sempre que precisar. 😊
– Shashi Kumar / Equipe de Sucesso do Cliente
Solution très utile, bien faite et complète. Au moindre souci, le support est hyper réactif et compétent. Leur support est très performant, un vrai gage de qualité.
Merci infiniment pour votre excellent commentaire ! Nous sommes ravis d’apprendre que vous trouvez l’application utile et bien conçue, et que notre équipe d’assistance a pu vous aider rapidement lorsque vous en aviez besoin. Vos gentils mots nous touchent beaucoup ! 🙌
Cordialement,
Momna
Spécialiste senior du support technique
SAV hyper réactif et professionnel ! Merci pour votre aide, nous avons pu totalement paramétrer l'outil au besoin.
Absolutely amazing customer service! I’m usually pretty good at getting everything set up myself, but I like to connect with support afterward to go over everything and answer any questions I’ve put together.
Arnad and Shihab were on the chat right away and went above and beyond to help me with everything I needed.
So far, I’m extremely happy with the app. It has completely replaced another app I was using while giving me both restock notifications and preorder functionality for about what I was paying for just the restock app alone.
Great features, great value, and even better customer service. Highly recommend!
Easy to set up and very useful for collecting waitlist signups for sold-out sizes. The support team was responsive and helped us customize the Notify Me button to better match our store’s theme. The back-in-stock alerts and reporting are straightforward and helpful. A great app for fashion stores managing size availability.
Thanks for taking the time to share such a thoughtful review! I'm so glad to hear STOQ has been a great fit for your store and that the waitlist, back-in-stock alerts, and reporting have been helpful.
I'm also happy I could help customize the Notify Me button to better match your store's theme. I truly appreciate your recommendation. If you ever need a hand with anything else, feel free to reach out anytime.
Best wishes,
Shihab Abir | Technical Support Specialist
wow!!!!!!!!! the customer service on this app is absolutely amazing. They are so friendly and explain things so well and are so quick in getting back to you. I had an issue yesterday as a preorder button wasn't showing on my store and it was all sorted so quickly. An absolute pleasure to deal with. This app is a must for your preorders and excellent value for money
Thank you so much for your wonderful review! It truly means a lot to us. Reviews like yours keep us motivated to make STOQ the best app on Shopify, and we're so glad to know we're on the right track.
We're always here if you need any help.
Regards,
Paul
Technical Support Team
I use the app since around 6 months and i wouldn't want to miss it. It reduced the number of customer inquiries regarding product availabilities a lot. The support team is very reactive and helpful. We needed a small customization and it was done the same day.
Uso STOQ da diversi mesi e devo dire che mi sto trovando davvero benissimo e il supporto tecnico risponde e risolve ogni problema in pochissimi minuti! Davvero soddisfatto!
Sto usando Stoq soprattutto per l'opzione preorder sul mio store Shopify ed è davvero un game changer. Il pulsante si integra benissimo con il design del sito, senza sembrare un'app esterna appiccicata lì per caso.
I clienti capiscono subito come funziona e gli avvisi automatici ci stanno risparmiando un sacco di messaggi in DM e mail di supporto. Super intuitiva da impostare e fa esattamente quello che promette. Consigliatissima!
