Stoq: Back In Stock, PreOrder

Stoq: Back In Stock, PreOrder

Omtaler (999)

Samlet vurdering
5
Antall per vurderingsnivå
  • 97 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
26. juli 2024

very helpful customer suppport. so far haven't used a ton of features since I'm just setting up the store and haven't officially started selling yet.

an action a day
USA
2 dager bruker appen
21. juli 2024

I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!

Mountain Attitude Designs™
USA
Rundt 2 timer bruker appen
Artos Software svarte 23. juli 2024

Hi there! Thank you so much for taking the time to write such a detailed review, we truly appreciate it.

We aim to set our Merchants up for success and we're glad to hear that our round the clock support exceeded your expectations. Also, Sandesh the CEO himself was the one who helped you set up Preorders.

Please feel free to reach out for anything, we're always here to help :)

-Anaam / Merchant Success Lead

8. oktober 2024

Die App hat alle Funktionen, die ich mir erhofft hatte, ist einfach zu bedienen und vor allem auch für internationale Shops kompatibel. Der Support hat mir sofort geholfen, das Aussehen perfekt an meinen Shop anzupassen und konnte alle meine Wünsche in wenigen Minuten umsetzen. Sehr gut!

CALUA
Tyskland
8 måneder bruker appen
Artos Software svarte 11. oktober 2024

Vielen Dank für Ihr tolles Feedback! Es freut uns zu hören, dass Sie mit der Funktionalität der App zufrieden sind. Shashi hat sich gefreut, Ihnen bei der Anpassung des Anmeldeformulars und der Einrichtung des 'Notify Me'-Buttons zu helfen, um Ihre Anforderungen zu erfüllen.

Wir wünschen Ihnen alles Gute! :)

- Sneha / Merchant Success

17. august 2024

Just installed on our shopify store which was using a third party theme. P from Stoq was able to quickly help getting it up and running. So far, this looks like exactly the app I need for our preorders.

GFCGoods
USA
Rundt 1 time bruker appen
23. oktober 2024

Genuinely one of the best first experiences I've had with a software customer service. Vishu was super helpful and helping me make bespoke changes as well as helping me organise the software as I needed. Super impressed! Thanks again for your help Vishu.

PURE FILTH®
De forente arabiske emirater
Rundt 1 time bruker appen
4. august 2024

This app, Stoq, is incredibly helpful and very straightforward to use. Its usability and customization options are unmatched. Additionally, the customer support is truly remarkable, for example, I had a bit of trouble with customizing a button to my exact liking, and Shashi was beyond helpful and patient, making sure my specfic needs were met. Frankly, I've never had such amazing customer support before. I highly recommend this app for your notification/widget/preorder needs.

Smoke Master Cigars
Canada
Rundt 3 timer bruker appen
Artos Software svarte 8. august 2024

Thank you for your fantastic review! We're delighted to hear you find Stoq helpful and easy to use. It's great to know our customization options and customer support met your needs. Shashi will be pleased to hear your kind words. Thank you for recommending Stoq! We're always here to help and wish you the best. :)

- Sneha / Merchant Success

25. september 2024

Amazing support

Sharpham Park British Organic Walnuts
Storbritannia
3 måneder bruker appen
4. juni 2024

A reliable and efficient app that makes managing my stock and engaging with customers through the 'notify me when available' button feature incredibly easy. I've also been able to set up my pre-order process.

Anaam has been very patient and helpful. Through emails and our Google chat session, I've learned so much about optimising the app for my needs. I also want to acknowledge the rest of the team, who have been supportive and responsive through emails, ensuring all my queries were addressed quickly.

A great team and app. I highly recommend :)

Mad Nomad
New Zealand
Rundt 2 måneder bruker appen
12. august 2024

Customer service was superb! Anaam guided us through every step patiently. Thanks so much!

Velvette Label
USA
6 dager bruker appen
Artos Software svarte 14. august 2024

Thank you for the kind words in your review and for the name mention as well. It was lovely connecting with you over the call to help you get started with Stoq :)

Please reach out to us if you need anything at all. We're here to help!

-Anaam / Merchant Success Lead

10. august 2024

First day using it, and it's really great so far, it does what we need it to. Customer service is excellent so far too, it's a Saturday and we had helping us to do what needed to be done very quickly. Looking forward to using it for a longer time and will update the review.

Lan Jaenicke
USA
Rundt 2 timer bruker appen
Artos Software svarte 13. august 2024

Thank you for taking the time to write a review. We're so glad that we were able to help you setting up the Notify me button.

Please feel free to reach out for anything, we're always here to help :)

-Prarthana/ Senior Technical Support Specialist