Preorder, Back In Stock ‑ Stoq
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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Great app and the customer service is great too. I had a more complicated setup as I use a custom page builder overlayed on Shopify. The team were great in helping me getting it all working despite it not being an 'Out the box" integration.
very helpful customer suppport. so far haven't used a ton of features since I'm just setting up the store and haven't officially started selling yet.
Downloaded this app, and a help box popped up. At first I was taken back but then I had a question and it became very helpful. Not only did they help me with my issue but also helped make the button look better.
I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!
Hi there! Thank you so much for taking the time to write such a detailed review, we truly appreciate it.
We aim to set our Merchants up for success and we're glad to hear that our round the clock support exceeded your expectations. Also, Sandesh the CEO himself was the one who helped you set up Preorders.
Please feel free to reach out for anything, we're always here to help :)
-Anaam / Merchant Success Lead
Wow! Great customer service. They were so helpful getting everything set up!
Anaam and Nagaraj in support were extremely helpful in getting the app set up. Have yet to start using it in earnest, but it looks likely it'll do exactly what we're hoping:)
Thank you so much for taking the time to leave a review :) We were happy to help you with disabling automatic notifications so you could then send them out manually instead.
We hope you are all set up with Stoq. Please feel free to reach out for anything, we're here to help!
-Anaam / Merchant Success Lead
So far so good! Got this app to just collect a waitlist of customers for a certain product. I was able to do this on their free trial but recently hopped on their subscription to offer sms notifications. Their customer service was quite unexpectedly great and they even fixed some things in the code to make the product page more visually appealing with their app! Great stuff, really only need to generate 1 sale to make it worth it and we already have 50 people on the waitlist. Tried figuring out a manual solution but it was going to cost too much and take too muc htime! Their app is Great stuff, worth the money.
Super useful functionality and features! The customer support is incredibly helpful and responsive as well. Highly recommend this app for anyone looking for a simple & functional back-in-stock app.
Shashi helpt me very well! Customer service helps you wonderfully with any questions you have.
Thank you for your wonderful review! I'm truly delighted and it was my pleasure assisting you with setting up the "Notify Me" button to replace the "Sold Out" button. We're excited to receive feedback on our feature to send back in stock alerts through Klaviyo using your own customized email templates to match your brand.
We're always here to help with any questions you may have! :)
- Shashi / Technical Support Specialist
Quick and great support. Hope to see more sales with the help of this app.
Thank you so much for the review! Glad i could help set up the app. You've a lovely collection of tags. I hope you recover tons of lost sales. I wish you the best for your store. :)
- Sneha / Merchant Success Lead