Preorder, Back In Stock ‑ Stoq
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Probably the best app available for its purpose. Easy integration and setup, and the customer support has been top notch and very prompt in fixing the usual issues that pop up with Shopify apps.
Why 4 Stars?
1) Could improve on the visual customization options.
Nice working app and excellent customer service. I hope that you could edit apps features by yourself a little more but customer service is fast and works very well so it helps a lot.
Thank you Anaam for your kind & quick help with my issue!
Thank you so much for taking the time to leave a review and for the feedback as well :)
It was my pleasure to help you get set up with the embedded back in stock form.
Please feel free to reach out for anything, we're always here to help :)
Wishing you the best of luck and hope you recover lots of sales.
--Anaam / Merchant Success Lead
Very helpful customer service and pretty easy to understand and use. The one negative point I have as of now, is that you can not fully customize the pre-order confirmation emails, which they hopefully will add soon.
Thank you so much for your appreciative words! :) I'm very happy to learn that you find the app easy to use. I was glad to help out and set things up for you. Also, yes, rest assured that your feature request is in the works.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
Great service - very responsive in helping set the app up in my shop. Thanks guys!
I just started working with the app and everything is going well. I had a few questions and support was able to assist me rather quickly. I am giving it a 4 out of 5 just because I am fairly new to the app.
Thank you for your review! I'm glad to hear everything is going well and that you found the support helpful. It was a pleasure assisting you with the preorder setup. If you ever need any help as you continue using the app, feel free to reach out. We’re always here to assist you! 😊
Nagaraj | Technical Support Specialist
Really good customer service. Were very helpful when our template wouldn't work in klaviyo.
Thanks so much for the review! Super excited for the Klaviyo email feature and so glad we were able to help with setting up your back in stock email template.
Hit us up if you need anything else!
-- Sandesh / CEO
Great customer service, helped me to setup the features
I would recommend Stoq App for Preorder and Back in Stock notifications, especially as a new start up in the ecommerce space.
Thank you so much for your kind recommendation! I’m so glad I could help you set up the "Notify Me" button and add those custom touches to fit your store perfectly.
If you ever need anything else as you grow your store, We're always here to help! :)
Wishing you all the best!
--Khutheja / Technical Support Specialist
Installation très simple.
Dans la langue qui me convient.
SAV réactif.
Merci beaucoup pour votre avis positif ! Je suis ravie d’avoir pu vous aider à repositionner le bouton "Me prévenir". N’hésitez pas à me recontacter si vous avez besoin d’autre chose. :)
Tous mes vœux de réussite !
-- Khutheja / Technical Support Specialist.
The app itself is easy enough to use and understand
Although it would be good if you can create templates and copy them for time saving.
It would be good if it could also have selective emails, and not send out emails for every "pre-order" you create.
The app on notify unfortunately doesn't send a "thank you for registering" e-mail, for those who register to "wishlist" items.
In general, the app mostly works as you'd expect, and if you need extra help, the team are very efficient and do their best to resolve issues, going as far as thinking outside of the box, or doing extra work behind the scenes.
The app is good but if the aforementioned features could be added, it would make the app even better.
Thank you for your feedback and for sharing your experience with the app! We’re glad to hear you find it easy to use and that our support team has been helpful and proactive in resolving issues.
We really appreciate your suggestions about creating templates, selective emails, and sending "thank you for registering" emails for wishlist users. These are great ideas, and we’ll pass them along to our development team as we continue to improve the app.
Thank you for highlighting what’s working well and how we can make it even better. We’re always here to help and value your input! 😊
- Sneha / Merchant Success Team