Preorder, Back In Stock ‑ Stoq
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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Excellent app. No tech is without it's issues but with Stoq they are few and rare, and dealt with quickly with no fuss. Highly recommend.
We use the app at the moment, but it is unsure if we stay at the app.
1. The language settings are only included in a upgrade, that makes the app too expensive for small shops, like us.
2. The sender of the info mail (Product is on stock again) is a Mail adresse of Stoq company, no the one of you shop, even with Stoq logo.
We only need this function, therefore the app is too expensive if you need not all functions. Furthermore we have just 10 Mails per month, that would mean, that one mail is 1USD. Too many limitations at the free version.
Hey there! Thanks for writing a review. I greatly appreciate it. I completely understand that it's important to have more features available for free and we do our best to provide a generous free plan to merchants every year. However, there are costs associated with some products and features that we need to account for, so that's why some features are paid. I do also want to clarify some of the comments in your review -
1. The default email address is from STOQ, but you can change this anytime from the app's dashboard on any paid plan.
2. The basic $10/mo paid plan gives you access to almost all paid features. You won't need to upgrade for a very long time.
3. All plans include preorders and back-in-stock alerts—two apps for the price of one!
4. And finally, the $10/month plan gives you 1,000 alerts and 100 preorders. That means the effective cost of a back-in-stock alert is less than $0.01 per alert. :)
As the founder, my goal is to help every merchant - no matter their size - get the most value out of our app. I've reached out to you via email to figure out how I can do my best for you. Please do take a look and let me know how I can be of service through this holiday shopping season!
-- Sandesh / CEO
Really good support willing to help on css FE customisation.... They always respond within a few minutes. The app seems solid so far. We are testing it and will deploy on our stores next week if everything ok.
Thank you for your wonderful review! I'm glad we could help setup the notify me button on the product page and customize it as well. I wish you recover lots of lost sales.
We're always here for you!
- Sneha / Merchant Success
It's a straightforward app that does exactly what I need it to do. Support was prompt, clear, and effective.
The support is top notch. :) Thank you guys!
Sneha was a great help with customisations for the "notify me when back in stock" button
Thank you for the kind words! It was a pleasure assisting with the customizations for the "Notify Me When Back in Stock" button. I'm glad I could help—don't hesitate to reach out if you need anything else!
Wishing you all the best. :)
- Sneha / Merchant Success
Love the app - and the support is amazing. I needed the position of the button changed and they did it immediately for me.
Great support.
Thank you so much for your wonderful review. We're thrilled to know that you're loving the app. We're glad we could help setup the 'Notify me' button on your product page.
We wish you recover a lot of lost sales through Stoq. We're always here for you if you have any issues/queries. :)
- Sneha / Merchant Success Team
Pre-orders and Back in stock alerts together is everything I wanted. Works great!
Thanks for the great feedback! We're so glad to hear that the combo of pre-orders and back-in-stock alerts is exactly what you needed.
We wish you recover tons of lost sales and also get loads of preorders! We're always here if you need anything else at all. :)
- Sneha / Merchant Success
Their customer service has truly been superior! Their team continues to answer in a timely manner and has clearly troubleshooted all of my issues.
It was easy to set up for preorders without necessary features. I appreciate the super fast support. They are helpful even on weekends.
Thank you so much for taking the time to leave a review. I'm glad my team was able to help you out with Preorders.
And yes, we have a 24/7 support system is place so we're always around to help, anything you need :)
-Anaam / Merchant Success Lead