Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

评论 (1,124)

整体评分
5
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年6月14日

I am very satisfied with the application and the service! The team is very responsive and solves problems very quickly. A real pleasure to work with. The only drawback is that the application doesn't (yet) handle translations of product names made via the Translate and Adapt application. Email notifications therefore take into account the product name in the default version of the store, and not the translated version. I hope this feature will be available one day :)

Lalique France
法国
6个月 人在使用应用
2024年7月26日

very helpful customer suppport. so far haven't used a ton of features since I'm just setting up the store and haven't officially started selling yet.

an action a day
美国
2天 人在使用应用
2024年7月8日

Great app and the customer service is great too. I had a more complicated setup as I use a custom page builder overlayed on Shopify. The team were great in helping me getting it all working despite it not being an 'Out the box" integration.

Made Of Magic Swim
美国
6天 人在使用应用
2024年8月22日

Downloaded this app, and a help box popped up. At first I was taken back but then I had a question and it became very helpful. Not only did they help me with my issue but also helped make the button look better.

HD Innovations
美国
24分钟 人在使用应用
2024年7月21日

I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!

Mountain Attitude Designs™
美国
大约2小时 人在使用应用
Artos Software已回复 2024年7月23日

Hi there! Thank you so much for taking the time to write such a detailed review, we truly appreciate it.

We aim to set our Merchants up for success and we're glad to hear that our round the clock support exceeded your expectations. Also, Sandesh the CEO himself was the one who helped you set up Preorders.

Please feel free to reach out for anything, we're always here to help :)

-Anaam / Merchant Success Lead

2024年11月16日

Great app great support. they set it up under minutes

Nexus
阿拉伯联合酋长国
29分钟 人在使用应用
Artos Software已回复 2024年11月22日

Thank you for your review! I'm glad I could help setup the preorder button for you. I wish you receive tons of preorders.

We're always here for you if you need anything else at all.

- Sneha / Merchant Success Team

2024年8月1日

Anaam and Nagaraj in support were extremely helpful in getting the app set up. Have yet to start using it in earnest, but it looks likely it'll do exactly what we're hoping:)

Northern Clay Center
美国
大约3小时 人在使用应用
Artos Software已回复 2024年8月13日

Thank you so much for taking the time to leave a review :) We were happy to help you with disabling automatic notifications so you could then send them out manually instead.

We hope you are all set up with Stoq. Please feel free to reach out for anything, we're here to help!

-Anaam / Merchant Success Lead

2024年7月10日

Wow! Great customer service. They were so helpful getting everything set up!

Lori's Country Cottage
加拿大
大约1个月 人在使用应用
2024年10月1日

Shashi helpt me very well! Customer service helps you wonderfully with any questions you have.

Josephine & Co
荷兰
大约1小时 人在使用应用
Artos Software已回复 2024年11月16日

Thank you for your wonderful review! I'm truly delighted and it was my pleasure assisting you with setting up the "Notify Me" button to replace the "Sold Out" button. We're excited to receive feedback on our feature to send back in stock alerts through Klaviyo using your own customized email templates to match your brand.

We're always here to help with any questions you may have! :)

- Shashi / Technical Support Specialist

2024年10月2日

Anaam gave me the best and fastet support! The app is very nice & professional also the plans are excellent!

ACCENTO
奥地利
大约1小时 人在使用应用
Artos Software已回复 2024年10月7日

Hi there! Thank you so much for the kind words and the name mention :)

It was my pleasure to help you get set up with Stoq, please feel free to reach out for anything, we're always around to help.

Best of luck!

- Anaam / Merchant Success Lead