回到库存和补货警报 | Back in stock
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
評價 (1,124)
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根據評分
I am very satisfied with the application and the service! The team is very responsive and solves problems very quickly. A real pleasure to work with. The only drawback is that the application doesn't (yet) handle translations of product names made via the Translate and Adapt application. Email notifications therefore take into account the product name in the default version of the store, and not the translated version. I hope this feature will be available one day :)
Great app and the customer service is great too. I had a more complicated setup as I use a custom page builder overlayed on Shopify. The team were great in helping me getting it all working despite it not being an 'Out the box" integration.
very helpful customer suppport. so far haven't used a ton of features since I'm just setting up the store and haven't officially started selling yet.
Downloaded this app, and a help box popped up. At first I was taken back but then I had a question and it became very helpful. Not only did they help me with my issue but also helped make the button look better.
I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!
Hi there! Thank you so much for taking the time to write such a detailed review, we truly appreciate it.
We aim to set our Merchants up for success and we're glad to hear that our round the clock support exceeded your expectations. Also, Sandesh the CEO himself was the one who helped you set up Preorders.
Please feel free to reach out for anything, we're always here to help :)
-Anaam / Merchant Success Lead
Great app great support. they set it up under minutes
Thank you for your review! I'm glad I could help setup the preorder button for you. I wish you receive tons of preorders.
We're always here for you if you need anything else at all.
- Sneha / Merchant Success Team
Anaam and Nagaraj in support were extremely helpful in getting the app set up. Have yet to start using it in earnest, but it looks likely it'll do exactly what we're hoping:)
Thank you so much for taking the time to leave a review :) We were happy to help you with disabling automatic notifications so you could then send them out manually instead.
We hope you are all set up with Stoq. Please feel free to reach out for anything, we're here to help!
-Anaam / Merchant Success Lead
Wow! Great customer service. They were so helpful getting everything set up!
Shashi helpt me very well! Customer service helps you wonderfully with any questions you have.
Thank you for your wonderful review! I'm truly delighted and it was my pleasure assisting you with setting up the "Notify Me" button to replace the "Sold Out" button. We're excited to receive feedback on our feature to send back in stock alerts through Klaviyo using your own customized email templates to match your brand.
We're always here to help with any questions you may have! :)
- Shashi / Technical Support Specialist
Anaam gave me the best and fastet support! The app is very nice & professional also the plans are excellent!
Hi there! Thank you so much for the kind words and the name mention :)
It was my pleasure to help you get set up with Stoq, please feel free to reach out for anything, we're always around to help.
Best of luck!
- Anaam / Merchant Success Lead