Back in‑stock Restock Alert ZA , 189 vurderinger
Raffiner
-
Etter vurdering
Great app - to the point and helps you retain customers even when products are out of stock. Especially impressive is the developer support - they helped me integrate the app faster than the time it took me to get another coffee.
I installed the app but I couldn't work out how to install. I sent a request and they promptly installed for me. All done and looks great, thank you.
We just installed this app and had excellent and fast help setting it up. That is one of the most important features of an app having great customer service.
Oh, I see that's why you are not going to support us because we installed your app when it's free and now it's paid. You are lying to us that your app is not compatible with our theme without login in our admin panel after yesterday conversation. If you can't help people then why you are developing such apps.
1. If a app is installed when it was free, IT WILL ALWAYS remain free for that store. So your store will always get the app for free.
2. No we do not discriminate between free users and paid users. Our team worked almost 5-7 hrs to get the app working in your store. But your theme was customized a lot.
3. We had logged in to your store 2 days before and we never closed it as the issue was not resolved. Hence we didn't have to log in again. So you did not see IP update.
4. Your theme is customized a lot. And that is the reason why our app didnt work. And we mentioned you this immediately , the day you installed the app and still we worked on it for 2 days.
5. After we sincerely tried to help you, gave you constant updates still a misunderstanding happened. We are sorry for this. But we believe its not right that we did not help you because you installed our app for FREE.
6. You can check all our apps reviews. We have worked hard with every customer and made sure they are satisfied. Whether the customer installed app free or paid.
Intial Review after intall - We added the app today.
As we use a standard Shopify Theme the app was very easy to install and configure.
I'm not sure if the app emails in builk manually . . . this could be an issue for us.
Small technical problem with the set up but it was sorted out very quickly by Zooomy. Excellent support!
Fast and very helpful. I was able to sue the chat and they fixed my problem within 10 minutes. Great work!
Good and fast customer service. They fixed my problem and everything works well now.
Great app to alert clients for back in stock products. Very customize and easy to set up Customer service is really quick and effective.
Thanks!
Great customer service - yet to see potential off app, but looks good on site so far. Very fast customer service.