I previously had to build lists from emails that the site generated for each product, and then build a separate notification email for each one that came back in stock. Ahh! So it's magical that it's all happening automatically now with the Back in Stock app. It's been a huge timesaver, and I really appreciate that it gave us full control over our email creative, and also integrated beautifully into our site's theme with one click. Additionally, Matt has been really helpful in responding to the questions I've had during setup.
We've sent hundreds of emails w/ Back in Stock. We've seen a noticeable boost in sales when the emails go out. A must have App for your store.
We have installed Back in Stock in two of our Shopify Stores (Pacific Northwest Gifts and Portland Mercantile Company). Matt helped us with the install and he did a great job.
I would not hesitate to recommend this app to anyone. It is easy to install, there is superb support, and you will get results.
David Stokes, Owner
Pacific Northwest Gifts
Portland Mercantile Company
Great app, and the team is super helpful! They implemented a more custom design and allowed the Back In Stock Email Notification to show up for a single size that was out of stock as opposed to showing up on the entire product page. It has helped increase sales and keeps our customers coming back to get the products they love. The app emails the customers for you, so no need to worry about that, and you can see which products/sizes are most in demand, which is helpful for inventory management and restocking. You need this app for your online store! Thanks Matt for all your help!
Digital Marketing Manager
Back in Stock has unequivocally changed the way we do business at Painted Fox. Matt has been able to custom design the app to specifically suit our needs. He is smart, attentive, responsive, and professional. Simply stated, their customer service is unmatched and the app itself is a game changer. We would recommend it without any hesitation!
Jennifer Murray & Christine Hebbring
The Elephant Pants
The app works perfectly in capturing interest in a sold out product. Using this app can provide a great boost once you re add inventory. The support staff (Matt) is amazing. Anytime we have changed themes or wanted help he took care of it right away. You can't go wrong with this app and Matt.
Excellent app! Support was great in getting the app customized to our template and it looks completely seamless with the site design unlike some of the other apps that do the same thing. Other positives include easy to use back-end interface, and nice customization options on the e-mail notifications. This app is a must for a any store that loses sales from out of stock products.
Awesome support, went above and beyond to help us get it setup and working just how we wanted. App itself works great, people started using it the very same day we installed it.
Betsy Boo's Boutique
Matt has been more than helpful with tweaking this to work perfectly with our site as we grow! We have used this for over a year and definitely see the benefits. We highly recommend Back in Stock!
UPDATE: The most recent update allows you to set a threshold of items in stock before it sends emails out your customers. This is much appreciated!
The support team is always quick and helpful. They even helped up set up the back in stock modal on our collection page!
This app does exactly what it describes and the modal and other assets are easily customizable.
Back in Stock does exactly what the app suggests. It notifies your customers when an item is back in stock. It crawls every 2 hours and the system works perfectly.
The only reason I am giving this 4 stars is because of the lack of a notification threshold (i.e. only notify a customer when there is X amount in stock). Sometimes when refunds or cancellations are made - 1 item is added to the inventory and hundreds of customers get a notification email from the application. Then, they get frustrated when they reach the site and the item is out of stock again. So a threshold is definitely a must.