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Good app for back in stock reminders. Support has been excellent as well in the few times we've needed it. This is our go-to for back in stock reminders.
Thank you for your review 😊! What could we do to make this a 5 star review? Let us know.
We had a sudden spike of some of our product we source being sold out very fast because they were featured in TV. In order to manage the influx of customers, we needed a quick way to add "Email When Available" so that we can keep this customers as much as possible. Found Back in Stock, installed and within a few minutes it was added in the site! Since we're a bilingual site, I needed some tweaks but Back In Stock customer service was there to help! Great app and great service. Thank you!
Very easy to set up, had great structure and layout and worked immediately with our Shopify theme (Focal). I didn't give it 5 stars due to the inability to customize the button on the product page, which I feel should be part of the total solution. As our company is based in Norway, I would have also liked to be able to set the default country code to Norway such that the visiting customer doesn't have to browse to find their country code. However, I reached out to support and they gave me excellent help in tweaking this.
Therefore from a support perspective 5 stars, but 4 from a product perspective.
Thanks for your review! We do apologize for the inconvenience you had with our app. We're working on allowing customers to set the default country under the SMS option. Once this is live, you'll be notified! Thanks for choosing us, and feel free to reach out to us if you ever need any assistance 😊!
Quick, great assistance when I needed it. I wanted to make the floating button stationary and the team got it squared away within hours!
Thanks for your wonderful review Michelle! If you don't mind me asking, what could we do to change this to a 5 star review 😊?
We have been using this app for a few months now. Although the plans are quite expensive for us as a very small business, it is very easy and quick to set up and our customers love the convenience of being notified.
Really useful app that allows us to let customers know when products they are interested in are back in stock - has led to more sales!
I love the Outstanding Customer Service - quick reply and always happy to help. Back in Stock App works as expected. Only thing is the localization of E-Mail content
An incredibly useful app that has helped close a lot of sales from items out of stock, and identify which of our products are in most demand. Highly recommend it. I do think the backend could improve as far as design and ability to navigate the data of sign-ups for specific products.
great, easy to use app; with quick response time if you need support ..................................................................................
Thanks for your review! What could we do turn your review into a 5-star? Let us know 😊!
(Updated) After discussing further with the app developers they will open up for the possibility to manage to downgrade the account on your own. (Original) The app does its job and we are very satisfied with the app as long as we can stock up and therefore have the benefit of informing our customers that several products have been stocked up. However, it is not easy to switch from a paid version to a free version during the months when we do not benefit from the app. As a result, we have to pay for the app during the months that we do not benefit from it. The only way to downgrade to the free version again is by contacting them. They should have the opportunity to downgrade the app themselves via their "Billing" page.