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Love this app! Because of this app we have more sales and we don't need to email all customers. Great customer service aswell! Great support!!
It's not the cheapest out of stock app but it's definitely the best. We tested many of them out and decided on this one, even though it cost the most. The adage you get what you pay for is really true when it comes to these apps. Our monthly ROI surpasses the price we pay for this app. We also required a few custom modifications and support was super quick and helpful!
I have a custom theme which also includes a "back in stock notification". I thought it was working perfectly, but later realized that almost all of my notifications were going "unread" (and mostly winding up in my customer's junk/spam folders). Not much point in sending notifications if customers don't see them.
I tried just about every "back in stock" notification available but none of them worked well enough for my strict standards.
Finally I gave this app a try. "Out of the box" it worked flawlessly. (Most of all customers were actually receiving my notifications). I did a lot of testing for this app to make sure it was perfect for me. Well before my trial period was up I had already decided that this app will be part of my store permanently. I had a little trouble getting it to look just the way I wanted, but the customer support I received from James was fast and very professional. Their support worked with me tirelessly and eagerly until I got it PERFECT. It looks like it was made just for my custom theme. (If you want to see what it looks like in a real store have a look here: https://japanesegreenteashops.com/collections/blendy-stick-coffee/products/agf-blendy-aroma-blend-elegant-rich-instant-coffee-24-sticks-48-grams).
I have over 300 products in my store and I manage everything myself. Since my products are "perishable", I have to keep a small inventory so that I can provide the freshest products with the longest expiration dates. Even though I restock almost daily, I was still missing sales because of even one day that and item was out of stock. This app solved my problem. I saw sales from the first day I used it.
The "dashboard" is also very useful. I can see which customers are after which items, this really helps me set my limits for inventory.
The price is competitive, especially if you consider "you get what you pay for". This app performs very well, customers actually receive the notifications, support is outstanding and it can be customized to fit your theme perfectly. I give five stars without hesitation.
Been using the app for around 1 year and the app works and looks great with our theme (Prestige). Never had any problems and the support have been great when I have had some questions. This is simply a "must have" for us!
So I have no problem to highly recommend this app!
Back in Stock is a phenomenal app—super easy to set up and user friendly!
It's a great way to market product that is sold out by having customers waitlist /sign up for restock. Also fabulous to pull data re. how many customers are interested in specific product before re-producing... Highly recommend for any small business, its a quick and easy way to generate tremendous sales! - Chaya, solika.com
If you need help you are on your own, they recommend that you contact a developer - it is not fair to call it support, sorry.
Great app. Excellent support. Everything you need for back in stock alerts and more. Highly recommend!
We have been using the app for quite some time and it works great. It has many options for customization and very good reporting. The support staff has always responded to any questions professionally, knowledgeable and very quickly. Definite recommendation from us!!
Despite being a free user, they helped super quickly resolve an issue! The interface is also easy to use and quick. Thanks everyone!
I loove this app! It is easy to use, makes us a bunch of money and their customer support is amazing!!!! When you run a store customer support is everything and these guys are there for anything you need!