Reseñas (861)
Refinar
-
Por calificación
App works well and I'm positive we make more sales because of it. Customer support is excellent and fast.
Perfect app for collecting emails when products go out of stock or when they are on the way. The team at Back In Stock responds quickly to questions and has been friendly/efficient when helping implement customization aspects to our site.
We love this app! Simple to install and maintain. Gives us accurate info on what customers want that we are out of stock of. Automatically sends interested customers email when we are back in stock of items! Thanks Team!
Great app, fantastic support - I'm super impressed! Matt has been extremely helpful since installing this app. The app itself does exactly what it says on the tin - I don't have much more to say except two thumbs up from me :) Keep up the great work.
Excellent app and even better customer service from Matt. He was responsive and quick to handle special requests. Very happy.
www.GunGoddess.com
I don't understand the positive reviews here. There has been many cases notifications are just not being send out to the customers. Support has confirmed this multiple times saying they are working on it. I gave them one last chance last month, just to see that two weeks after we restocked again 0 notifications were send out. This is not an app that is trustworthy with my business. I need something that does what I pay for.
Hey there, we are sad to hear that 😔. We have been transparent with any issues we've faced and always look to resolve them as quickly as possible.
In the period you were experiencing this, we were doing massive upgrades to our platform that was affecting the delivery of notifications for some customers. These issues have been resolved also.
Are you still experiencing these issues? What can we do at this moment to turn your 1 star review into a 5 star?
We look forward to hearing from you!
The BackInStock makes it easy for me to see what my customers want more of! Once I restock items my customers are notified immediately.
Thank you for your review! Don't forget you can also setup a delivery policy to control how many notifications are sent on restock. If you ever have any questions or problems just get in touch!
We've been using Back in Stock for 4+ years and have never had a single issue. It's an important part of our customer service. Every time we add a product back into inventory we see a huge uptick in sales thanks to this app. We also use it to drive excitement over new products before they launch.
Amazing App , easy to install and easy to use , the best for my www.seven-50.com website!
Good app! Although it is pricey. Giving it four stars because the one thing I wish it did was load faster because it would be more effective that way. On some of my pages it take more than 30 seconds and sometimes up to a minute to load the out of stock button that allows people to sign up for back in stock notices. Granted I have a lot of images on certain product pages and that is why the customer service for this app told me it takes so long to load but still, I would keep that in mind. Very helpful programmers and I do recommend the app as it has generated sales for us when sending back in stock notifications.
Thank you for taking the time to leave us a great review 🙂!