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still having issue connecting this app to our Klaviyo email provider - support is somewhat responsive via email within 24-48 hours with vague suggestions that are not really helpful in mitigating the issue. Support that doesn't resolve a problem isn't support at all...
App is easy to set up and it allows customers to subscribe to notifications for products that are currently out of stock. To develop the app further, it would be great to add a feature, that would allow sending a notification for "replacement product" (e.g. product size has changed a little bit and the new product has a different SKU, but it is still "the same product").
Similar to the other great reviews here - required a bit of customisation to display perfectly in keeping with our theme and after a quick email the changes were made dev-side within a few hours. An additional tweak for perfect spacing of a button was no trouble and handled in a similarly speedy manner; again within a day and over a bank holiday in the midst of a global pandemic so kudos on that.
The app itself is stellar and does everything we need it to and more. Notifications for OOS products, batch delivery/notification settings, customisation options and purchase tracking all work well and are easy to deploy/work with. I tried a few other apps which all seemed quite expensive for fairly limited functionality; this one has a fully featured trial and we intend to infinite using it into its paid subscription. Thoroughly recommended.
Amazing tool, easy to use, and the best of all is the SUPPORT! If I had any questions, little changes, or anything they answered within a few hours and were so nice and helpful! Love this product and recommend to EVERYONE
Very helpful app! Straight to the point, and delivers exactly what's needed. Their support is very responsive as well.
We turned this app on 5 days ago and the team were great in helping us get this integrated with our theme. We are already seeing lots of customers using it and in time hopefully will see conversions from it.
Awesome! We love to hear that! Thanks for your amazing review!
Awesome app, great support. Jorge helped us to set some custom presets for the app, and worked out great. Thank you!
On behalf of Jorge, you're welcome 🙂! And thanks for the great review 🤩!
Great support from Jorge integrating to my theme. We needed a solution because we stopped taking preorders due to uncertain shipping, as soon as items are back in stock we sell the sales roll in. Nice app. www.barebackfootwear.com
Thank you for your review. We are happy to know that you are loving our app!
Great app. Super fast support - took the time to understand my needs and found a great solution.
These guys are awesome. Get this app.
I cannot overstate the usefulness of this app for our shop. We experienced a nightmare-inducing warehouse issue congesting the movement of our inventory that started clear back in December and has continued interrupting regular shipping for us over the last 9 months. The loss of revenue has been completely maddening, but this tool helped us salvage customer interest in our products through the worst of it. The analytics show literally thousands of requests for notifications, the customization allowed us to really be open with our customers, and thanks to this app we've recovered tens of thousands of dollars in what would definitely have otherwise been lost revenue. Seriously, after looking at the numbers I've got to say that installing this app was probably the single most important marketing decision I've made in the last 9 months. Thank you Back in Stock!!