Avis (861)

Note globale
4,8
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
6 juillet 2020

the app is Amazing, so easy to use. It's a must have if you're always selling out of stock. great work guys! :)

RMDY.
Royaume-Uni
Environ 2 ans d’utilisation de l’application
19 novembre 2021

I used this app to help me keep track of highly requested items. This app is amazing and the customer service is top tier

Goddess Lengths Virgin Hair
États-Unis
Environ 2 ans d’utilisation de l’application
1 août 2022

Been using this app for 2 years, in theory it's great. I love the UI on the website, it has a great set of features with email+SMS. Lots of custom options to make it a great fit for our business. However it fails at one thing, one major thing.. you'll do a restock, have dozens of customers waiting for a notification... and... nothing. The app doesn't send the notifications. You write to support, sometimes they help you and manually send your notifications, sometimes they make you talk and talk and talk without actually fixing the problem. Emails are not being sent, which is the most basic thing this app should do. It's unfortunate, I even signed up a second store, but at this point I can't recommend this app anymore, those bugs are not getting fixed and support isn't able to fix it it either, and we are left with customers not getting their notifications.

Cambio & Co.
Canada
Environ 2 ans d’utilisation de l’application
Back in Stock a répondu 19 août 2022

Hi there, thanks for your review. I'm sorry for your experience with the app's notification delivery. The issue you encountered at the time was a bug which resulted from the Campaigns feature we had launched. Our developers have addressed the issue, and notifications are delivering as they should.

Apart from that issue, if notifications don't send for a stocked product, it's quite likely that the product's catalog id was changed. This happens if the product is renamed or it's settings were changed, and it's saved as a new product. This makes logical sense as to how the link between the product and our app can be broken.

We are able to fix issues like that by transferring the notifications manually. There isn't an automated fix for this, but we're looking into a way to address this easily.

If you have any questions, or ever need any assistance, please feel free to reach out 😊!

27 avril 2022

Customer support is very quick to response and always helpful. Integrates to the store well and easy to use

OneUp Components EU
Canada
Environ 2 ans d’utilisation de l’application
Back in Stock a répondu 1 mai 2022

We love to hear that you're enjoying our app and our customer service 🤩! Thanks for your great review!

3 novembre 2021

Great app! Quick service. They respond in a short period of time. Highly recommend if you want to notify your customers about restock info via email.

[STG] Francfranc(フランフラン)公式通販 家具・インテリア・生活雑貨
Japon
Environ 2 ans d’utilisation de l’application
2 décembre 2015

This app is fantastic. It consistently works as advertised, the developer has built features that actually matter and meet the use case of Shopify stores, and the customer service is incredibly fast. This app has increased our revenue significantly and is worth way more than it costs to install and use. Highly recommend to stores big and small.

Shinesty
États-Unis
Environ 2 ans d’utilisation de l’application
13 septembre 2022

D’Angelo was very helpful. We needed to migrate some settings to a storefront and he was able to do it for us seamlessly.

Selfie Leslie
États-Unis
Environ 2 ans d’utilisation de l’application
24 mai 2019

Great app! Easy to use and very valuable if you restock items. Highly recommend it for anyone that sells out of things quickly.

VETTA
États-Unis
Environ 2 ans d’utilisation de l’application
10 mars 2023

App is great and simple to set up. Also has great customer service, always very quick to respond!

blóma!
Royaume-Uni
Environ 2 ans d’utilisation de l’application
1 août 2023

Amazing app, very simplified and customer service is second to none!

Mallet London - US
Royaume-Uni
Environ 2 ans d’utilisation de l’application