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stopped working: collecting and sending notifications six months ago. Only realized it today... they were billing us for 6 months while the app didn't do anything!
Hi There,
Apologies for the inconvenience - when changing themes or updating theme, it can be necessary to update the theme integration we use with your store - this shows the button. We would be happy to offer you a full refund for those months though if you get in contact with us.
So far this app has been worth every dollar, both in the time I save in customer follow up and in the sales it has generated. As long as you make a point to promote the feature for your business I would think you could increase your conversions with very minimal effort by using this application.
Seriously impressive. Seriously useful. A fantastic tool for our customers but also vital for seeing what products are being sought when we dont have stock - not to mention the benefits of sending customers an update when its back in stock. Excellent and essential.
We have been using Back in Stock for 3 months now and we have seen direct sales from it, customers are being notified that a product they liked is back in stock and are submitting a purchase.
That's terrific! That's what we love to hear 🤩! Thank you for sharing your awesome feedback!
Some useful functionality missing, but otherwise an excellent app with excellent customer service. Would definitely recommend this app. :)
The app is great, the styling very customizable and the team extremely responsive. Overall I'm really happy with this app!
This is great! Thanks for your awesome review!
Excellent app! Really helpful to see what stock I should get in. Also on hand via email to help me with any queries so thank you
Absolutely necessary app. Our customers were all over it as soon as it came out, over 140 utilized it on the first day and we are looking forward to seeing our increase in sales when customers are notified that there desired product is back in stock. As a company that tends to run out of inventory options faster than we can keep our products in stock this app has already erased many of the burdens of answering tedious emails from customers about when a particular item will again be available. Customer service was the best out of any app we've come across as of yet. Matt was able to work with us to implement the coding into our template and helped us every step of the way, getting back to us right away with each question we had and following up after completing his work. HIGHLY RECOMMENDED!!!
I am so glad I added Back In Stock the moment that I ran out of stock on my most popular item! The moment I received new stock and updated my inventory count, Back In Stock sent over 1,000 emails in a matter of minutes, and my conversion rate more than quadrupled from the dry months of May and June!! :)
This is such a great app. I've previously used it on other stores and have just added it to my own website. Customer support is fantastic. Would highly recommend.