Amp: Back in Stock & PreOrder+

Whatever you do, don't even think about downloading this app. You can't manage anything on your own; you need a customer representative for everything, but there aren't even any to contact. I send emails, and they only respond after three days. It's truly awful. Please don't waste your time using this app.

This app doesn't work with Shopify's Combined Listings feature since it doesn't recognize that a new product page is loaded in place (rather than a full page reload).

Over the course of 5 months we tried to contact the developer 6 times hoping to get some support and work towards a solution that would render the app compatible with Combined Listings, a first-party feature that was introduced by Shopify early 2024 no less.

Unfortunately we didn't receive any replies apart from the very first response that promised to look into the issue. All further inquiries were ignored. We have to assume that the developer isn't interested in fixing this issue, which is unfortunate since the service worked quite well until this point.

Terrible and untimely support. Do not recommend this app given the headaches it's caused.

They are seemingly unable to unanchor their own button to the built in our of stock button on our theme.

They also installed a new feature on our store without our permission and I had to request it be removed urgently.

you are not sending emails to our customers when the item comes back in stock !!!

The application, unfortunately, was not a great fit for us. It kept sending out false restock notification notices to our customers and caused a lot of confusion and inconvenience. When we reached out to customer service, they said there was nothing wrong but our stock was at zero yet the emails kept seeming to go out. It was really unfortunate they were not willing or unable to further assist on a glitch on their app.

The app worked pretty well, however, we didn't get enough to justify the monthly cost. Our theme has some out of stock functionality, so we will just use that. It is a little more manual, but not too much work for the number of stock out issues we have. The reason for the 1-star review is because when I uninstalled the app, there was still code in my them from "Back in Stock". This code prevented my theme's back in stock functionality from work, so now I have to go thru my code to figure out what is going on...

We uninstalled this app months ago and yet it's still on our website. Why? They should remove the code if the shop requested the app to be removed. Expect junk code living on your site after installing this. Very unprofessional.

I don't understand the positive reviews here. There has been many cases notifications are just not being send out to the customers. Support has confirmed this multiple times saying they are working on it. I gave them one last chance last month, just to see that two weeks after we restocked again 0 notifications were send out. This is not an app that is trustworthy with my business. I need something that does what I pay for.

I have sent two emails regarding an issue with the app and never got a response back from them. Thus far, this has been the only app we use which has provided subpar customer service. Luckily, there are better alternatives anyway (and cheaper).

Great App. Generates a good amount of what would have been missed revenue had we not had the app. Highly recommend.

***Updated. Unfortunately, I had to lower the score. Restock notifications are no longer sending instantly or near instantly. They are taking at least 30 mins. to hours. This is bothersome because it causes us to think something is wrong and we spend an unnecessary amount of time trying to trouble shoot.

They also have a "chat" service but no one is ever available, so it turns into just an "email us" feature.

***Update again. Restocks not sending, we have to contact support every time we have an inventory update. We will not be renewing our membership.