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We have used this app for multiple years over 7 shopify stores. It works great and the customer service is prompt and helpful.
Thanks a million for your super review 🤩!
Back In Stock has been a seemles way of notifiying customers when items are back in stock. It literally requires zero effort on our end. They are also quick to respond when questions or issues arrise.
(Updated Oct 26/16). Not only did we use this app to plan our manufacturing for our year, but Matt has also been unfailingly and quickly responsive to our email enquiries, which has been very helpful in our countdown-to-store-reopening. :)
We are a tiny fundraising company that manufactures all year long just to have enough stock to sell in November: when we run out of stock, we're really out. Up until now, when we received any late stock or items in exchange, we had no way of keeping track of people who were wanting those particular items and sometimes got stuck with them.
Matt's app has completely changed things for us: we now have an enormous list of customers waiting for certain products and when those products get added to our Shopify inventory, the app automatically emails them and we have had many extra sales as a result.
Better yet, an unintended consequence of this app's functionality is that we think we will be able to modify our sales strategy and spread our manufacturer's work and our work out over a longer period by using the data we get about most desired products.
This app is simple and very effective and it has already been a game-changer for our teeny company, even in the 4 weeks it has been installed.
Matt also has provided stellar back-end support to make his app look great on our store. Highly, highly recommended!
We have been using this app for over a year. We are quite happy with it as are our customers. The app is great at keeping track of who needs an email and sending it out when things restock. I could not ask for a better app. It has worked flawlessly with our store.
Works great---but that isn't the best part. Customer service is top notch and quick. Grateful for this app!
Good app, there are some CSS problems I had but they were quickly resolved by the fast customer service. Give it a try!
essential for managing our ever-changing stock situation- also great for forecasting demand for items! Would be overwhelmed with email if we didn’t have it!!
This app has been a real time saver. It saves me from manually contacting customers to let them know a desired item is available AND it lets me know how many requests I have for each item, so I know what to make first.
Thank you for your review. Don’t forget that you can also set a Delivery Policy to limit how many notifications are sent depending on the inventory count of the product.
This is great for limiting how many notifications are sent and really driving the conversion value as much as possible by limiting any lost notifications.
Ever need anything just send us a line on support@backinstock.org.
We have used Back in Stock for years and it is one of the most cost effective and best supported apps in the Shopify App Store. I would not hesitate to recommend this app to anyone. You will get results. David Stokes, Owner
Pacific Northwest Gifts
This app saves us time when customers want to know when a product will be back in stock. It also generates quite a bit of sales for us! (More than enough to pay for the app).
I would like some additional features - for example, if a product is discontinued and replaced with another product, I'd like to be able to move the notifications over to that new product. Or if a product is discontinued, I'd like to be able to notify my customers inside the app and not manually.
Other than that, it has a lot of great features, and when a product comes back in to stock, we know that our customers have been notified which generates a decent amount of sales!