Back in Stock: Restock Alerts

This is exactly what my website was lacking, and has removed need of me taking down customer requests myself, freeing up time. I've had some trouble with the buttons after changing themes but have been working it out with some support from Back in Stock staff.

Been using this app for 2 years, in theory it's great. I love the UI on the website, it has a great set of features with email+SMS. Lots of custom options to make it a great fit for our business. However it fails at one thing, one major thing.. you'll do a restock, have dozens of customers waiting for a notification... and... nothing. The app doesn't send the notifications. You write to support, sometimes they help you and manually send your notifications, sometimes they make you talk and talk and talk without actually fixing the problem. Emails are not being sent, which is the most basic thing this app should do. It's unfortunate, I even signed up a second store, but at this point I can't recommend this app anymore, those bugs are not getting fixed and support isn't able to fix it it either, and we are left with customers not getting their notifications.

Great customer service and clear functionality. We have migrated both our shopfronts to this BiS app from another one. Highly recommend.

Works as advertised. Support was seriously excellent when I needed it.

By default the "notify me when it's back in stock" option only shows up to the customer when *all* variants of a product are out of stock. But I wanted people to be able to sign up for a notification when just a particular color was out of stock. Back In Stock support rewrote a script for our site to add that option with just one email. I'm used to dealing with app support that refers you to a knowledge base of code that may or may not work, and then spending hours in a rabbit hole troubleshooting. Having someone just make it work for me with no fuss was amazing. Thank you!

This app is outstanding. It's very easy to use and it has already paid for itself in the first 2 weeks of using the app. Worth every penny. I would highly recommend

This app is great. It's easy to use and makes us money, so we'll keep using it! The ONLY thing that would make it an AMAZING product for us is if there was a way for the customer to check a box on the form to request a notification when ANY/ALL sizes of a given product become available, not just one size of that product. We sell live plants so usually our customer is happy to buy any size of a given plant when it comes available.

Great way to generate sales for products that are temporarily out of stock. App sends automated emails to customers that have asked for an update when product is again available.

Love this app for multiple reasons! Firstly, the customer service is amazing. Matt reached out immediately when we needed help and even assisted us with coding so that the app worked seamlessly with our site. Secondly, this app provides valuable data for figuring out who your customer is and what's missing from your store (even if you don't ever restock items). Totally recommend!!

I can't believe I didn't install this app years ago! I have satisfied customers who are getting the pieces they wanted and I am collecting money that was just falling through the cracks!! Within a week I had generated over $2000 in sales that I would have lost. And the customer support is SO GOOD.

Just what we needed, this app is easy to use and support staff have been really helpful, thank you D'Angelo for all of the assistance.