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We found a bug on the website this afternoon. Suddenly the Add to Chart button didn't work at our web shop. Horror!
Especially since we published a campaign yesterday which created a lot of traffic to the site.
We contacted our Back in Stock contact, Matt. He fixed the problem in literally 2 seconds. I could breath again!
I really appreciate it. And the the app is genius. Before you order products next time, you can see exactly what people like to buy from a waiting list. Then when it's back in stock, an email is send out automatically to them.
Highly recommendable.
Thanks again for splendid customer service!!
Vibeke
Ella's Wool
Amazing app and even better support! This has been a huge part of helping our store grow and also a great strategic tool to see what customers are interested in. The functionality works very well and was quite easy to install - we were able to customize it a bit pretty easily as well through the API. Finally, any time we had a request - Matt who developed the app was extremely responsive and always got back to us within 24 hours! Overall, well worth the money and in our opinion a must-have app.
This app has really suited our needs for gathering information from customers about their needs and then communicating once the items are available again. This service has resulted in many sales for us. Every time I need support, Matt is quick to answer with exactly what I need. This is tops on my fav apps list!
We love this app. We have sent out tons of notifications, and this app helps us move tons of product fast once we are "back in stock." It is effortless to set up and use. Definitely recommend. :-)
We've had great experience with Back in Stock for nearly 5 years now! It's a great tool for both us and our customers and the tech support is always prompt and helpful. Perhaps best of all, they're open to suggestions and updates and changes suggested by customers who use it every day.
Highly recommended!
Easy Integration and works as intended. Providing signups for sold out items. Perfect for restock projections.
Best support team!! They solve any question or issue quickly and easily :) The app is a must in our store
The product is great, and does exactly what i need it too.
More importantly, Matt is the very best kind of developer: friendly, smart, responsive and thorough. Seems genuinely concerned with making sure his app integrates well with your site.
Highly recommended.
Excellent product and they went above-and-beyond when it came to customer service. More companies should be like this. Enjoy!
A must have app if you dont keep alot of stock.