Amp: Back in Stock & PreOrder+

I have had a few issues with the app, specifically with pre-orders but the support has been quick and willing to fix any issues I have. I really do like the app, but sometimes small issues are annoying but overall decent app

Manny from Back in Stock is super helpful for answering questions and making sure things are running smoothly. 5 stars for Manny! 4 stars for the app- occasionally notifications do not fire automatically which prompts contacting customer service.

The app has worked great so far. We did have a problem where notifications were accidentally sent out despite inventory not yet being available but their team jumped on the issue and resolved the issue.

One area of improvement needed: If you have a product page with variants, the UI doesn't make it clear to the user that they can click on the variant for which they want a notification. If the developer could add a simple dropdown indicator, it would be much better experience.

Thanks

Spoke with Leslie who is an amazing customer service rep, but the app itself is only 4 stars as of right now I cannot add to the Back-in-Stock alert list after the latest update.

This app allows our customers to be immediately notified when the product they are looking for is back in stock. The only thing i'd like if it did differently is share the rights and the email addresses with us to add to our CRM campaigns for ongoing marketing but I know there are data privacy concerns. We have been using this app on both of our stores for many years and never had a problem!

Good app to use, we did have a small issue where customers were notified when stock wasn't available, but we were credited for the emails that were sent out, but this was never resolved by the developers team. The only thing I would mention is that if you have stock delays of over 2 weeks, people who signed up, up to 4 weeks previous never seem to return. But this is just something we have noticed from our customers, not a problem with the app.

Super flinke og kompetente menensker hos Back in Stock. Jeg havde et problem, som jeg hurtigt fik hjælp til at udbedre.

Appen er nem at navigere i, og har de funktioner, jeg skal bruge.

Jeg kunne dog godt tænke mig, at man ikke skal ud i det dyreste abonnement for at connecte med Zapier.

I loved how my customers got emails and texts for a favourite product they couldn't wait to buy. It helped me sell out my new product in less than 2 days! They all got notified as soon as I made the product available!

There was a tech glitch online for customers entering their contact information so I had to manually add them in myself by asking for emails on social media.. so there was alot of extra work in that regard. Support could not resolve the issue.

The support team has been very quick and effective in helping us with a technical problem.

There is a bug: It is not working in draft mode, which is really disappointing in edit mode. Additionally it is way overpriced.