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We handcraft our products and often go out of stock. Back In Stock has been huge in informing us about what our customers want and when, thus guiding our production decisions, as well as automatically notifying our customers when an item they want is available. It's invaluable being able to know exactly what your customers want, and then having a direct pipeline to customers that are already ready to buy. Plus, Back In Stock is easy and intuitive to use. Easily my best investment for my website.
(Updated Oct 26/16). Not only did we use this app to plan our manufacturing for our year, but Matt has also been unfailingly and quickly responsive to our email enquiries, which has been very helpful in our countdown-to-store-reopening. :)
We are a tiny fundraising company that manufactures all year long just to have enough stock to sell in November: when we run out of stock, we're really out. Up until now, when we received any late stock or items in exchange, we had no way of keeping track of people who were wanting those particular items and sometimes got stuck with them.
Matt's app has completely changed things for us: we now have an enormous list of customers waiting for certain products and when those products get added to our Shopify inventory, the app automatically emails them and we have had many extra sales as a result.
Better yet, an unintended consequence of this app's functionality is that we think we will be able to modify our sales strategy and spread our manufacturer's work and our work out over a longer period by using the data we get about most desired products.
This app is simple and very effective and it has already been a game-changer for our teeny company, even in the 4 weeks it has been installed.
Matt also has provided stellar back-end support to make his app look great on our store. Highly, highly recommended!
This app is a key component to my business. We are a business that runs out of stock quickly and Back in Stock allows us to bring customers back to the shop once we restock. I recommend it to any new business starting out of Shopify as one of the best apps to integrate into your store. They are also super helpful and responsive to any question or need. Only good things to say!
We have been using this app for over a year. We are quite happy with it as are our customers. The app is great at keeping track of who needs an email and sending it out when things restock. I could not ask for a better app. It has worked flawlessly with our store.
Works great---but that isn't the best part. Customer service is top notch and quick. Grateful for this app!
Very helpful team and support. They were able to provide me with step by step instructions on how to fix any problems.
Good app, there are some CSS problems I had but they were quickly resolved by the fast customer service. Give it a try!
Excellent app with a top-notch support team. Does what it says in an efficient and user-friendly way.
essential for managing our ever-changing stock situation- also great for forecasting demand for items! Would be overwhelmed with email if we didn’t have it!!
Some useful functionality missing, but otherwise an excellent app with excellent customer service. Would definitely recommend this app. :)