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Customer service was great in helping me import my back in stock notifications when we were moving stores. Specifically Leslie was great!
This app has been very helpful notifying our customers and blends seamlessly into our product page. The customer service responds quickly and gives great instructions.
great app, easy to use, support has been fantastic, very quick to respond, I use on two shopify sites.
A great little app that started generating sales within the first few days. Easy to customise and works well.
Really great support. 4 stars because you can not place the e-mail me button were you like. Other wise good.
Thanks for your review! We can place the button anywhere on your page. We might have trouble doing this, if your page has some CSS that is distorting the button's placement.
Where were you trying to re-position the button? If you don't mind could you reach out to me at dangelo.walker@sureswiftcapital.com. If you could share with me where you'd like to place the button, I could do my best to assist you with this!
Awesome app and great customer service! Always helpful when I reach out for assistance and the app functions wonderfully.
Thanks for sharing your awesome review!
We have been using the app for over 1.5+ years and it is a great value for us and our customers. The customer service team is also very fast and effective with helping on any troubleshooting we have had. All around a great app!
It's easy to get the basics of what we need but some additional analytics, for example, would be great. Perhaps if the app was directly linked to Shopify as well. Currently, it doesn't look like the BIS app will show as purchased unless purchased through the BIS trigger email and, I couldn't find a way to manually send a notification to, say, one customer, if needed. Customer service has been great!
Hey there, thank you for your feedback! We truly appreciate it!
In regards to how the app calculates conversions; customers would need to click the "Buy Now" link in the notification email. By doing this, a special tracking link is generated, which takes the customer to the checkout page and sends the data back to the app once the checkout is completed.
This is our current process, but I'm going to go ahead and submit your feedback as a feature request for the team to look into.
Thanks again 😊!
On the first day we used this, we had multiple sign ups! Great app and great support!
Great, valuable extension that offers functionality which, frankly, should be built-in to Shopify. We particularly enjoy BackInStock's JavaScript API since we use a custom storefront.
Thank you for your review and feedback. Good to hear you made an API solution for your storefront - if you ever have any questions, feel free to get in touch!