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Easy to use and has been great for helping customers stay in the know. Recently had some issues with a customization and through some back and forth their support team was extremely helpful is resolving the issue so that we're back up and running smoothly.
We have used this app for multiple years over 7 shopify stores. It works great and the customer service is prompt and helpful.
Thanks a million for your super review 🤩!
It is a great resource to allow us to gauge demand for any product that is out of stock. Customer support is incredibly helpful as well!
Amazing app, and even better support! Over the years we have switched our website design a couple of times and if there was any issue re-connecting BIS, their team was there to help us quickly re-install with easy and seamless communication.
Thank you for awesome review! Our support team takes pleasure in providing assistance. Please feel free to reach out anytime you need any help 🙂!
Awesome app. Great tool for us to keep track of interest in out of stock items and new sales opportunities. The support team is VERY responsive should any issues arise. Highly recommend.
This app works as promised and the technical support team is top notch. D'Angelo helped us implement DNS settings and styling the send button on our theme. Best support I have ever experienced!
You're awesome, and so is your review 😊! Thanks for leaving your feedback!
We've loved working with Back in Stock! The app runs smoothly on our store, ensures we capture customers interest when they're looking for an item, brings great results when the Back in Stock notifications go out, and whenever any technical issues arise - minor or otherwise- their support team is quick to respond, friendly, and efficient!!!
Excellent app and great customer support. Would highly recommend!
We handcraft our products and often go out of stock. Back In Stock has been huge in informing us about what our customers want and when, thus guiding our production decisions, as well as automatically notifying our customers when an item they want is available. It's invaluable being able to know exactly what your customers want, and then having a direct pipeline to customers that are already ready to buy. Plus, Back In Stock is easy and intuitive to use. Easily my best investment for my website.
(Updated Oct 26/16). Not only did we use this app to plan our manufacturing for our year, but Matt has also been unfailingly and quickly responsive to our email enquiries, which has been very helpful in our countdown-to-store-reopening. :)
We are a tiny fundraising company that manufactures all year long just to have enough stock to sell in November: when we run out of stock, we're really out. Up until now, when we received any late stock or items in exchange, we had no way of keeping track of people who were wanting those particular items and sometimes got stuck with them.
Matt's app has completely changed things for us: we now have an enormous list of customers waiting for certain products and when those products get added to our Shopify inventory, the app automatically emails them and we have had many extra sales as a result.
Better yet, an unintended consequence of this app's functionality is that we think we will be able to modify our sales strategy and spread our manufacturer's work and our work out over a longer period by using the data we get about most desired products.
This app is simple and very effective and it has already been a game-changer for our teeny company, even in the 4 weeks it has been installed.
Matt also has provided stellar back-end support to make his app look great on our store. Highly, highly recommended!