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We've been using this app for over a year now. I love that you can just set it up and put on auto-pilot. It informs our customers seamlessly when items come back in stock, and it helps us grow our email list. I also love that you can make informed decisions about how much interest there is in restocking a product. Excellent customer service too. Highly recommend!
Couple of issues; when I was at free I thought me going over to a paid plan would be the better options due to the limitations. Well from Free it goes to $19 thats literally the first option. There is no way to downgrade and there is no lower price than 19. Its a great app and the features are super cool. Especially when you create something like I have where they click notify when back in stock. I just dont like the no lower plan situation
Have been happy with the app and has provided the functionality that we have needed. When we have had any issues the support has been quick to respond and to work to resolve them.
Works great, drives revenue and super helpful customer service. It does what it says it will do and makes it easy. Exactly what you want!
the app is Amazing, so easy to use. It's a must have if you're always selling out of stock. great work guys! :)
I used this app to help me keep track of highly requested items. This app is amazing and the customer service is top tier
Been using this app for 2 years, in theory it's great. I love the UI on the website, it has a great set of features with email+SMS. Lots of custom options to make it a great fit for our business. However it fails at one thing, one major thing.. you'll do a restock, have dozens of customers waiting for a notification... and... nothing. The app doesn't send the notifications. You write to support, sometimes they help you and manually send your notifications, sometimes they make you talk and talk and talk without actually fixing the problem. Emails are not being sent, which is the most basic thing this app should do. It's unfortunate, I even signed up a second store, but at this point I can't recommend this app anymore, those bugs are not getting fixed and support isn't able to fix it it either, and we are left with customers not getting their notifications.
Hi there, thanks for your review. I'm sorry for your experience with the app's notification delivery. The issue you encountered at the time was a bug which resulted from the Campaigns feature we had launched. Our developers have addressed the issue, and notifications are delivering as they should.
Apart from that issue, if notifications don't send for a stocked product, it's quite likely that the product's catalog id was changed. This happens if the product is renamed or it's settings were changed, and it's saved as a new product. This makes logical sense as to how the link between the product and our app can be broken.
We are able to fix issues like that by transferring the notifications manually. There isn't an automated fix for this, but we're looking into a way to address this easily.
If you have any questions, or ever need any assistance, please feel free to reach out 😊!
Customer support is very quick to response and always helpful. Integrates to the store well and easy to use
We love to hear that you're enjoying our app and our customer service 🤩! Thanks for your great review!
Great app! Quick service. They respond in a short period of time. Highly recommend if you want to notify your customers about restock info via email.
This app is fantastic. It consistently works as advertised, the developer has built features that actually matter and meet the use case of Shopify stores, and the customer service is incredibly fast. This app has increased our revenue significantly and is worth way more than it costs to install and use. Highly recommend to stores big and small.