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Really great support. 4 stars because you can not place the e-mail me button were you like. Other wise good.
Thanks for your review! We can place the button anywhere on your page. We might have trouble doing this, if your page has some CSS that is distorting the button's placement.
Where were you trying to re-position the button? If you don't mind could you reach out to me at dangelo.walker@sureswiftcapital.com. If you could share with me where you'd like to place the button, I could do my best to assist you with this!
So easy to set up and use. This is a life saver and no brainer! Makes managing and forecasting inventory so much easier.
It's easy to get the basics of what we need but some additional analytics, for example, would be great. Perhaps if the app was directly linked to Shopify as well. Currently, it doesn't look like the BIS app will show as purchased unless purchased through the BIS trigger email and, I couldn't find a way to manually send a notification to, say, one customer, if needed. Customer service has been great!
Hey there, thank you for your feedback! We truly appreciate it!
In regards to how the app calculates conversions; customers would need to click the "Buy Now" link in the notification email. By doing this, a special tracking link is generated, which takes the customer to the checkout page and sends the data back to the app once the checkout is completed.
This is our current process, but I'm going to go ahead and submit your feedback as a feature request for the team to look into.
Thanks again 😊!
perfect technial service, very helpful and friendly. thank you so much for your quick help and support
Great App! Love it! Works like a charm and helps me decide what to build. Thank you!!
It's simple and easy for customers to use, dashboard is easy to understand. Support team is quick to respond and helpful.
Thanks for your review! We are happy to know that you are enjoying our app and support 😊!
Fantastic application, would recommend to any shopify user. Support has been brilliant. Much appreciated Matt.
Gives you a great idea of what products are most popular
This app is top notch not only for the functionality / price spectrum, ease of use to get up and running, but also because of amazing customer support.
Matt & Jack go beyond expectations and truly are helpful if a problem is to arise. We pay other software companies exponentially more money and they seem to just gloss over our issues.
Our company has a unique business model where things go in/out of stock regularly and Matt was nice enough to explain what was going on and come up with a solution to a rather complex problem.
Can't recommend enough.
We have found great success with the Back In Stock app. Previously we had to manually notify clients of items back in stock through a general email to our entire client base. This app allows clients to sign up for product specific notifications when a product goes out of stock. When we update our stock, the clients that requested notification were promptly emailed with a follow up email 2 days later! The orders started coming in and we could not be more pleased with the ease of the app. To top it off, we had a question for customer service and reached out through the app dashboard. We received a prompt response from a knowledgeable customer service member with easy to understand instructions. The customer service member was available for follow up questions and followed us through the update until they were sure we got the end result we were after. I highly recommend this app!
I'm using this app at the moment and it's really great. So much ease being able to just leave it to back in stock to alert the customers when items are returned and then available for new customers, and it means more revenue as people really did want to get those products.