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(Updated Oct 26/16). Not only did we use this app to plan our manufacturing for our year, but Matt has also been unfailingly and quickly responsive to our email enquiries, which has been very helpful in our countdown-to-store-reopening. :)
We are a tiny fundraising company that manufactures all year long just to have enough stock to sell in November: when we run out of stock, we're really out. Up until now, when we received any late stock or items in exchange, we had no way of keeping track of people who were wanting those particular items and sometimes got stuck with them.
Matt's app has completely changed things for us: we now have an enormous list of customers waiting for certain products and when those products get added to our Shopify inventory, the app automatically emails them and we have had many extra sales as a result.
Better yet, an unintended consequence of this app's functionality is that we think we will be able to modify our sales strategy and spread our manufacturer's work and our work out over a longer period by using the data we get about most desired products.
This app is simple and very effective and it has already been a game-changer for our teeny company, even in the 4 weeks it has been installed.
Matt also has provided stellar back-end support to make his app look great on our store. Highly, highly recommended!
It works very well, has plenty of features (more than we need!) and the support is fast, friendly and good.
We've loved working with Back in Stock! The app runs smoothly on our store, ensures we capture customers interest when they're looking for an item, brings great results when the Back in Stock notifications go out, and whenever any technical issues arise - minor or otherwise- their support team is quick to respond, friendly, and efficient!!!
Back In Stock has been a very resourceful app for our team. The team has been very prompt & quick with responses in our goals.
We have been using this app for over a year. We are quite happy with it as are our customers. The app is great at keeping track of who needs an email and sending it out when things restock. I could not ask for a better app. It has worked flawlessly with our store.
Works great---but that isn't the best part. Customer service is top notch and quick. Grateful for this app!
We have been happy with BackInStock. Their customer service chat has been very helpful when an issue arises.
We are happy for your great review!
The team was able to resolve the problem within an appropriate amount of time. We were satisfied with the solution given.
Very helpful team and support. They were able to provide me with step by step instructions on how to fix any problems.
Amazing support and amazing app. This is a MUST-HAVE for any Shopify store. The integrations is easy, the app connects automatically to most themes, and if not they help you with a custom script super fast and with design specs that matches your stores look and feel. Specifically a big thanks to Jorge who just helped us. Been a happy customer for many years!
We love to hear that you're happy with our app! And thanks for a great review!