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The app works great, but the support is not good. I’m trying to connect it to Shopify Flow, which apparently needs to be enabled by them. They told me it was supposedly enabled, but it’s not working, and they haven’t responded in a week :(
Edit: My issue has been resolved, so I can gladly update this review to 5 stars. Thank you James and Leslie for following up.
Very helpful ap that connects you with your customers and keeps them loyal.
This app has really helped me gage what my customers are looking for us to restock. It’s supper helpful and has help us generate a lot of revenue.
I would absolutely recommend this app! It works exactly as expected. Very easy to set up and customise to your liking - and, the support team are really helpful if you need any assistance!
Have used this app for quite a while and it's always been reliable, and has definitely helped to let customers know when products are back in stock, and subsequently we have received purchases for those products. Reasonably priced too!
Overall great, but user suggested features seem to always be pending and never get made
Thanks so much for your compliments about the app, as well as your eagerness to get more functions. I understand!
We do have an ambitious roadmap with user requests prioritized. Two new features rolled out this month -- check out the Delivery Windows and Settings configuration History. Please email support@backinstock.org and we can update the timing on your suggestions.
Back in Stock – Restock Alerts is a fantastic app for my Shopify store that captures missed sales opportunities. It allows customers to sign up for notifications when out-of-stock products are restocked. The app sends automatic email alerts to interested shoppers, driving them back to your store to complete their purchases. It’s easy to set up, customizable and works seamlessly with my Shopify’s inventory management. Plus, it provides valuable insights into product demand. If you’re looking to improve customer experience and recover potential lost sales, this app is a must-have! Thank you xx
The "Back in Stock" has been a game-changer for my store. It automatically notifies my customers via email when an item is restocked, which has significantly boosted sales. The setup was easy, and the app integrates seamlessly with Shopify. My customers love the convenience, and I appreciate how it helps turn missed sales into opportunities.
Outstanding for you to share this feedback -- that's how Back in Stock is supposed to work! Thanks for letting us know and please message us anytime if we can help or improve anything for your shop.
One of the best apps for your business! Highly recommend.
This app helps us maximize our conversion rate targeting highly engaged customers with stock updates. A real partner for a multibrand retailer like ours, easy to use and manage.