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Great app and fantastic support. Couldn't recommend it highly enough!
We've been using this app for a while now. It works exactly as advertised, and we're very satisfied!
We've sent hundreds of emails w/ Back in Stock. We've seen a noticeable boost in sales when the emails go out. A must have App for your store.
App has done beautifully for me but I have an issue with a Shopify update on my theme that now shows the customer the 'tag' "bis-hidden" for this app. App support can't fix it. And Shopify referred me to the app support as they can't fix it. So I am shopping for a new back in stock app. Keep an eye on your search boxes on the front end for this issue as it is confusing to customers.
We had a sudden spike of some of our product we source being sold out very fast because they were featured in TV. In order to manage the influx of customers, we needed a quick way to add "Email When Available" so that we can keep this customers as much as possible. Found Back in Stock, installed and within a few minutes it was added in the site! Since we're a bilingual site, I needed some tweaks but Back In Stock customer service was there to help! Great app and great service. Thank you!
My Shopify theme wasn't already supported, but a quick email to support and they had it up and running quickly! They were even kind enough to move and change the button on my product page to get it exactly how I wanted it. My customers are very excited for text alerts when items come back in stock, and started signing up for them right away!
30 Day Update: We are still loving this app! It’s helping me plan my orders to be sure I get enough of those in demand products, streamline our restock alerts, and save time by automating them!
Thank you for your review! We are always happy to take a look at a new theme to create an integration or make some changes to get it looking 'just right'. If you ever need anything in the future, just get in touch!
This app works fine but is priced wrong. It should be priced by number of emails vs a monthly limit. The way most stores will use it will hit the limit every month making the lowest plan worthless. When a product goes out of stock for us, it is out of stock for a month or two. We may not send an email for many months because a shipment hasn't arrived. However, once a container arrives a ton of products get back in stock, there are 500 people waiting and we always hit the email limit. So we can go 4 months paying $20 for no emails and then when we really need this app, it throttles us down and we can only send out 100 emails and need to pay more? It would be nice if we could just roll over our unused emails each month. We switched to a free back in stock app that is just as good and has no limits.
Hello, thank you for leaving us a review; just wanted to leave some feedback to let you know we this is something we are currently working on; notifications that do not expire that you can just buy in 'packs'.
If you can get in touch with us on support@backinstock.org I would be happy to provide more info.
I have only used this app for 2 weeks and it has already paid off. Not only has it brought me potentially lost sales, it also cut down on the amount of inventory re-stock email inquiries I was constantly getting. Highly recommended!
Matt has been more than helpful with tweaking this to work perfectly with our site as we grow! We have used this for over a year and definitely see the benefits. We highly recommend Back in Stock!
This app is great. It's easy to use and makes us money, so we'll keep using it! The ONLY thing that would make it an AMAZING product for us is if there was a way for the customer to check a box on the form to request a notification when ANY/ALL sizes of a given product become available, not just one size of that product. We sell live plants so usually our customer is happy to buy any size of a given plant when it comes available.