評價 (861)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年6月7日

It's easy to get the basics of what we need but some additional analytics, for example, would be great. Perhaps if the app was directly linked to Shopify as well. Currently, it doesn't look like the BIS app will show as purchased unless purchased through the BIS trigger email and, I couldn't find a way to manually send a notification to, say, one customer, if needed. Customer service has been great!

Lunya
美國
使用應用程式 接近3年
Back in Stock 已回覆 2022年6月8日

Hey there, thank you for your feedback! We truly appreciate it!

In regards to how the app calculates conversions; customers would need to click the "Buy Now" link in the notification email. By doing this, a special tracking link is generated, which takes the customer to the checkout page and sends the data back to the app once the checkout is completed.

This is our current process, but I'm going to go ahead and submit your feedback as a feature request for the team to look into.

Thanks again 😊!

2022年1月31日

It's simple and easy for customers to use, dashboard is easy to understand. Support team is quick to respond and helpful.

CPAP Direct
澳洲
使用應用程式 接近3年
Back in Stock 已回覆 2022年2月3日

Thanks for your review! We are happy to know that you are enjoying our app and support 😊!

2022年8月29日

We have found great success with the Back In Stock app. Previously we had to manually notify clients of items back in stock through a general email to our entire client base. This app allows clients to sign up for product specific notifications when a product goes out of stock. When we update our stock, the clients that requested notification were promptly emailed with a follow up email 2 days later! The orders started coming in and we could not be more pleased with the ease of the app. To top it off, we had a question for customer service and reached out through the app dashboard. We received a prompt response from a knowledgeable customer service member with easy to understand instructions. The customer service member was available for follow up questions and followed us through the update until they were sure we got the end result we were after. I highly recommend this app!

Mushroom Science
美國
使用應用程式 大約1個月
2021年10月1日

I'm using this app at the moment and it's really great. So much ease being able to just leave it to back in stock to alert the customers when items are returned and then available for new customers, and it means more revenue as people really did want to get those products.

SoSo Swim
英國
使用應用程式 大約1個月
2018年5月3日

Support has been great and the product works just as advertised!

Intensecycles
美國
使用應用程式 大約1個月
2021年10月15日

We've used the cheapest and second cheapest tiers. It's been great - it's easy for customers to sign up to get information when we're back in stock, the emails go out the second we get more stock in, and we've been able to easily capture most of those sales.

Silver Knights Chess
美國
使用應用程式 大約1個月
2019年5月1日

I am generally very happy with how this app works, the only thing I can think of as a problem is that it does not show the "Email me .. " box when you look at a product in "Quick View"

Leisure Games
英國
使用應用程式 2年多
2020年6月10日

Excellent application and support. Does exactly what it says. Automation saves a lot of time and minimize errors. Good job!

Greenleaf Garden Center
希臘
使用應用程式 大約1個月
2015年1月24日

CON: This app is pretty cool...but honestly, it's expensive. I hate the idea of paying $40 a month for 500 out of stock notifications. For 40 bucks it should at least be unlimited. The Back in Stock monthly fee is almost half what I pay monthly for my entire Shopify platform. It's a great app buy why is it so costly to perform an automated, relay task.

PROS: It's easy to install and modify. Looks great.

The Wrap Life
美國
使用應用程式 2年多
編輯時間:2023年8月26日

The app is ok if you have a single language store. But they state it's "Multi-language" compatible, which it is not. I am using Shopify markets with multiple languages, each market has a own domain.
But the app does do not support this.
So all they support is subfolder language like baseurl/en baseurl/de.
Using multiple domains for each language is very common, so I have no idea why they state it's multi language compatible. I made some suggestions to fix this, but they don't want to fix it.

Update after the reply: This still means you do not support shopify markets as it should be. I have for example 2 different domains, each pointing to another market in my one shopify shop ( one French, one German ), but you do not support the multi language feature because I am not using subdomains, but normal domains for each market. This is a basic Markets function that is not supported. So thats a big pitty. I moved over to another app "Restock Rocket" that do support Shopify Markets with different main domains.

AfricanFabs
荷蘭
使用應用程式 接近3年
Back in Stock 已回覆 2023年8月25日

Hi there,

Thank you for the feedback. We reviewed your interaction with our support and noticed a misunderstanding from our side. While we don't support one single Back in Stock account for multiple Shopify stores, we do support Shopify Markets stores with multiple subdomains.

With multilanguage enabled, Back in Stock fetches locales from Shopify and automatically display the appropriate currencies and labels. It also allows you to create different email templates and sign up popup forms, and more.

Please contact us and we will be happy to assist you in enabling the multilanguage feature. We would also appreciate any further suggestions, as we are introducing beta features for Shopify Markets and would love to hear your thoughts.

Thank you again, and apologies for the inconvenience.