評論 (871)
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The app is simple to use, and helped to incraese our sales.
We recieve clear daily reports and teh support is wonderful - a very quick reply on every question, and a lot of assistant in defining and making custom changes to our needs!
Works great, and even better customer service. When an issue pops up, the service team is there to help.
Couple of issues; when I was at free I thought me going over to a paid plan would be the better options due to the limitations. Well from Free it goes to $19 thats literally the first option. There is no way to downgrade and there is no lower price than 19. Its a great app and the features are super cool. Especially when you create something like I have where they click notify when back in stock. I just dont like the no lower plan situation
Love this app so far and customer service has been outstanding.
We've had a good experience and everything runs smoothly! This app allows our customers to be notified when a favorite item is again available and it helps us know which items are in demand and what we should restock!
I don't understand the positive reviews here. There has been many cases notifications are just not being send out to the customers. Support has confirmed this multiple times saying they are working on it. I gave them one last chance last month, just to see that two weeks after we restocked again 0 notifications were send out. This is not an app that is trustworthy with my business. I need something that does what I pay for.
Hey there, we are sad to hear that 😔. We have been transparent with any issues we've faced and always look to resolve them as quickly as possible.
In the period you were experiencing this, we were doing massive upgrades to our platform that was affecting the delivery of notifications for some customers. These issues have been resolved also.
Are you still experiencing these issues? What can we do at this moment to turn your 1 star review into a 5 star?
We look forward to hearing from you!
so far so good. I like being able to list potential items and see how our customers respond. very helpful
Thanks for your great review!
Good app! Although it is pricey. Giving it four stars because the one thing I wish it did was load faster because it would be more effective that way. On some of my pages it take more than 30 seconds and sometimes up to a minute to load the out of stock button that allows people to sign up for back in stock notices. Granted I have a lot of images on certain product pages and that is why the customer service for this app told me it takes so long to load but still, I would keep that in mind. Very helpful programmers and I do recommend the app as it has generated sales for us when sending back in stock notifications.
Thank you for taking the time to leave us a great review 🙂!
Been using this app for 2 years, in theory it's great. I love the UI on the website, it has a great set of features with email+SMS. Lots of custom options to make it a great fit for our business. However it fails at one thing, one major thing.. you'll do a restock, have dozens of customers waiting for a notification... and... nothing. The app doesn't send the notifications. You write to support, sometimes they help you and manually send your notifications, sometimes they make you talk and talk and talk without actually fixing the problem. Emails are not being sent, which is the most basic thing this app should do. It's unfortunate, I even signed up a second store, but at this point I can't recommend this app anymore, those bugs are not getting fixed and support isn't able to fix it it either, and we are left with customers not getting their notifications.
Hi there, thanks for your review. I'm sorry for your experience with the app's notification delivery. The issue you encountered at the time was a bug which resulted from the Campaigns feature we had launched. Our developers have addressed the issue, and notifications are delivering as they should.
Apart from that issue, if notifications don't send for a stocked product, it's quite likely that the product's catalog id was changed. This happens if the product is renamed or it's settings were changed, and it's saved as a new product. This makes logical sense as to how the link between the product and our app can be broken.
We are able to fix issues like that by transferring the notifications manually. There isn't an automated fix for this, but we're looking into a way to address this easily.
If you have any questions, or ever need any assistance, please feel free to reach out 😊!
This app is perfect for handling your out-of-stock inventory, and its extensive customizability really lets you create the unique experience you want for your customers when you ran out of inventory.
We were looking to make more customized behavior for the store Ten Thousand: shop.tenthousand.cc, and the developer of the app was incredibly supportive in terms of helping us figure out how to do the customization, and quickly responding to bugs we experienced. I've developed and supported Shopify apps in the past, and I was thoroughly impressed by how reliable both the app and the customer support was.
Very strongly recommend this solution if you're looking for a way to handle out of stock inventory that's quick to set up, and rich in terms of its extensibility!
Nicolae