Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

February 8, 2022

Really useful! It gives a chance to reconnect with customers who are awaiting items which previously were out of stock. Helpful customer service.

Fashionizer Spa
United Kingdom
Over 6 years using the app
Back in Stock replied February 28, 2022

Thanks for an amazing review!

April 24, 2023

Great app for notifying customers of inventory changes. Easy interface to use and quick customer service

Tracksmith
United States
About 6 years using the app
July 17, 2020

The app is very simple and exactly what Back-in-stock alert should be.
I switched my website theme and the app stopped working. I just emailed the support and they got it sorted very quickly. Highly recommend this app.

Sure Design
Hong Kong SAR
About 6 years using the app
October 10, 2013

We've been using this app for about 18 months and it has been extremely useful to our store. Definitely worth every penny and overall this is the best app we have on Shopify. Because of this app we retain sales when an item is out-of-stock beyond our control. The customer dialogue box is well done -- very simple and clean, and easy for customers to sign up to be notified.

Last year several hundred customers signed up to be notified of a product launch and the notifications went out with no problems. After a while those products sold out due to high demand, and when we restocked several thousand notifications went out with no problems. It's nice to see the notifications go out and within a few minutes the orders start coming in!

This company takes great pride in the app. There have been several upgrades since we began using Back in Stock, even a few we (and others) suggested. The customer service is extremely helpful and responsive. We also appreciate the level of customization and the varied monthly pricing that lets us scale up occasionally if we need to. A+ overall. Highly recommended.

LUV Naturals
United States
About 6 years using the app
May 21, 2015

Excellent app! Support was great in getting the app customized to our template and it looks completely seamless with the site design unlike some of the other apps that do the same thing. Other positives include easy to use back-end interface, and nice customization options on the e-mail notifications. This app is a must for a any store that loses sales from out of stock products.

Wild Dill
United States
About 6 years using the app
March 18, 2014

This app rocks. Frankly it's a must have for any store because there will be a point at which you don't have inventory in stock, and you still need to capture sales. I'm also really impressed by the service; Matt was super helpful and even helped me implement some custom code to get this app integrated just the way I wanted it. 5 stars!

FurlsCrochet
United States
About 6 years using the app
June 30, 2022

We've used this app for years and after we updated our theme we had trouble with customizing but we reached out to support and they fixed it within hours and explained how we can do it next time.

Hardpressed Print Studio Inc.
Canada
About 6 years using the app
Back in Stock replied June 30, 2022

We're always happy to assist 😊! And thank you for your amazing review!!

April 22, 2013

Update to my last review: This is a great app after using it the last couple of months one thing I think would be a great addition to this would be the ability to send a reminder email to customers say 10 days after the first email is sent.

The Accessory Barn - Grandco Sandals Retailer specializing in Beaded & Jeweled Sandals
United States
About 6 years using the app
August 4, 2014

This is probably the most single valuable apps we use. It pays for itself many times over, is a pleasure to use, and the customer service is stellar.

The Colossal Shop
United States
Almost 6 years using the app
June 21, 2014

This is great. It is highly customizable and works like a charm. The support is excellent too. I had one issue but got resolved within a few hours. See it in action on my website!

No Rest For Bridget
United States
Almost 6 years using the app