Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

April 6, 2021

Fantastic app and even better customer support! I work with multiple apps from our Shopify Stores and BackInStock is one of the most simple and painless apps we have. If you are thinking about getting this app for your store, I highly recommend it. We can clearly see the impact of this app on our daily sales whenever we restock an out of stock item.

ettitude
Australia
About 4 years using the app
December 14, 2022

This is the app that generates the most sales for our store. We can't imagine being without it. Support is outstanding. We recently added DMARC to our email and Baaqi was very quick about getting back to us and providing the SPF and DKIM entries that we needed to add to our domain so that the Back in Stock alert emails would be delivered successfully.

merriartist.com
United States
About 4 years using the app
Back in Stock replied December 15, 2022

On behalf of Baaqi and the support team, thank you for writing us a 5 star review 🤩!

August 28, 2017

The Back in Stock is a powerful little tool for restockable merchandise. Support is quick and helpful, although you probably won't need them for much as it works well right out of the box with a few customisations you can do yourself.

Liam And Lilly
United States
About 4 years using the app
July 29, 2014

Great App! So much useful info. Also great support. Thanks Back In Stock!

Jen's Pirate Booty
United States
About 4 years using the app
Edited August 5, 2024

The app is an excellent tool offering customers a greater sense of confidence in knowing that we will get back to them
just as soon as the items they want are available to ship.

Corporate Work Apparel
Canada
About 4 years using the app
September 18, 2023

One of the best apps I have on my store. They are always helpful and dependable when you have issues and need them. Also I make a lot of money through utilizing this app.

Twelve AM Co.
United States
About 4 years using the app
March 27, 2023

Quick and excellent service. I will recommend this app to everyone. It has been reliable, we have been using it for over 3 years.

TuxMat.com
United States
About 4 years using the app
October 1, 2015

This app saves you a lot of time if you have products that sell out quickly. Customers really appreciate being notified when the product they want is back in stock and this app delivers great looking emails.

Bookbinders Online
Australia
About 4 years using the app
March 8, 2022

The Back in Stock app has taken care of our needs and our customers have had good experiences with the features. The customer service has been very helpful with our specific needs as well. Overall very happy.

TigerFriday
United States
About 4 years using the app
Back in Stock replied March 16, 2022

We are happy that you are happy 😁!

July 10, 2014

Works perfectly, already been used 16 times since adding it a few days ago. Needed a few modifications, which Matt carried out very promptly. Excellent customer service.

The Hippy Clothing Co.
United Kingdom
About 4 years using the app