Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

March 3, 2023

The app works very well. I really appreciate the customer service team – they're always very quick to answer and very helpful.

Aligne
United Kingdom
Over 3 years using the app
September 8, 2013

This is a great must have app for any shopify store, we have been using it for nearly a year now and it works great. We even customized the code to create our own out of stock alert button to fit with our theme. It's easy to setup and all automated so it's truly a set it and forget it deal which will continue to bring you in great return traffic and recover lost sales.

Lollimobile
United States
About 3 years using the app
April 18, 2018

We've been using this app for a while now. On our previous theme, Matt helped me customize the app in a way to be exactly how I wanted it on the page. A year later, we just changed to a new theme and James has been really friendly and patient with me to once again tweak the app. This time just with css because it integrated flawlessly with the the functionality of the theme (Venue). We have a separate wholesale site and we use this app on that site as well. Now we don't lose customers when a product is out of stock. When we update our inventory quantity, the emails magically go out and we can track the sales. Thanks again. Highly recommend.

Jaowholesale
United States
About 3 years using the app
August 15, 2018

I finally activated the notices that Back in Stock collected while I re-engineered and manufactured my best seller: the Ballerina www.Romboxt.com.
I needed some support along the way. James was quick to respond and helped to clear up my questions and make sure the App would work as needed.
I recommend this App and will use it again if needed.

Shopken
United States
About 3 years using the app
April 19, 2021

It works very well for us. We often sell out quickly and then we get some back in return. Our customers can easily sign up on their sold out size to get notified if it will come back in stock. The app is easy to personalize and support is very good. We have used it for almost a year.

Pure Female
Sweden
About 3 years using the app
March 6, 2020

Very useful app. Notifies our customers automatically to recover otherwise lost sales. I needed a little customization and received hep from the developer right away.

Iamnotbasic
Türkiye
About 3 years using the app
Back in Stock replied March 6, 2020

Thank you for your review and feedback. Happy to help out when a theme is not showing our button or requires some tweaks! Feel free to get in touch at any time.

October 7, 2020

Amazing app! We've been able to capture so much extra revenue which would have been left on the table if it weren't for this app. Highly recommend.

Bing Bang NYC
United States
About 3 years using the app
October 19, 2022

We've been using this app for around 18 months - it does what it says - a simple add on to capture people who are interested in buying an item currently out of stock. Easy to manage / adjust colours etc. Great for cashflow ahead of stock arrivals if used in conjunction with a pre-order app.

Munchkin and Bear
United Kingdom
About 3 years using the app
Back in Stock replied October 19, 2022

Thanks for your stellar review 😊!!

January 16, 2023

Support was quick and efficient, app works great! They were able to address a small issue with switching themes, with speed and accuracy.

The Ross Art Group
United States
About 3 years using the app
Back in Stock replied January 18, 2023

Thanks for taking your time to leave us an awesome review 🙂!

Edited January 30, 2019

I was looking at some different back in stock apps and this one was last on my list because of the price. Although, the massive amount of 5 star reviews compared to the other apps was note worthy. After trying some of the other apps and finding them to be dysfunctional with slow customer support and unsavory-looking email notifications, I found myself installing Back in Stock by Back in Stock. I can see why they have so many 5 Star reviews. The user interface is simple, easy to understand and use. The email notifications are prompt, well designed and customizable. I had an issue with the "add to cart" button on my product pages and after reaching out to support, they quickly responded (turns out it was not related to the app at all). I then learned they could do away with the floating tab and add an "email me when available" button, instead, which was preferable and awesome! Really love this app :)

vapersandpapers.com
United States
About 3 years using the app