Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

January 23, 2023

Friendly, fast and efficient customer service. The App is easy to use and does the job perfectly without any hassle.

Maison Miaki
Switzerland
Almost 3 years using the app
Back in Stock replied January 27, 2023

Thanks for your great review 🙂!

October 5, 2021

This app is priceless for automating sales leads and I can't speak highly enough of their customer service. We changed themes and needed help activating the [Email when Back in Stock] CTA into the new theme. Petra was quick to respond and even gave me the opportunity to provide feedback on the placement and position of CTA (this type of engagement and personalisation is an awesome experience). The adjustments were made and the feature live immediately. Super impressed, thanks Petra, really appreciated the speedy and helpful support :)

GreenHouse Co
Australia
Almost 3 years using the app
Edited October 1, 2019

I like that it takes care of letting my customers know when a product is available again without me having to do anything on my end.

Kingz Kimonos Canada
Canada
Almost 3 years using the app
July 24, 2017

App works well and I'm positive we make more sales because of it. Customer support is excellent and fast.

Remixvintageshoes
United States
Almost 3 years using the app
February 13, 2019

Perfect app for collecting emails when products go out of stock or when they are on the way. The team at Back In Stock responds quickly to questions and has been friendly/efficient when helping implement customization aspects to our site.

Prep Obsessed
United States
Almost 3 years using the app
Edited April 17, 2019

We love this app! Simple to install and maintain. Gives us accurate info on what customers want that we are out of stock of. Automatically sends interested customers email when we are back in stock of items! Thanks Team!

Black Mango
Australia
Almost 3 years using the app
June 17, 2022

We have used Back In Stock for quite sometime. The settings and customization is quite simple to use in order to create a look and feel keeping with brand. Customer service is excellent and able to assist you quickly and efficiently.

Everyman
United States
Almost 3 years using the app
Back in Stock replied July 1, 2022

Thank you for your amazing review!

August 25, 2022

Exceptional app and exceptional support from D'Angelo. We needed help installing the buttons on the collection page and D'Angelo helped with it. Highly recommend this app!

GARÇON
Canada
Over 2 years using the app
Back in Stock replied August 25, 2022

Thank you for the great review! We are so happy to see how much you're enjoying our app and can't wait to watch your store continue to flourish. Please never hesitate to reach out for any assistance you may need! The Back in Stock family is here to help.

April 25, 2015

Great app, fantastic support - I'm super impressed! Matt has been extremely helpful since installing this app. The app itself does exactly what it says on the tin - I don't have much more to say except two thumbs up from me :) Keep up the great work.

FalseEyelashes.co.uk
United Kingdom
Over 2 years using the app
November 8, 2017

Excellent app and even better customer service from Matt. He was responsive and quick to handle special requests. Very happy.
www.GunGoddess.com

Gungoddess Com
United States
Over 2 years using the app