Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

July 28, 2014

great app!!
we use it for a year now.

1item | וואן אייטם
Israel
Over 3 years using the app
December 7, 2020

This app has secured $3,000 of additional sales in the 3 months I've had it connected to my store - for me, that's worth every cent of the monthly cost! This year has been extremely difficult keeping stock levels steady, back in stock has allowed me to hang onto those sales I would have kissed goodbye without it. I appreciate that I can customise all the communication with customers. I've just this week started added unreleased products to the website so customers can read about them and get excited and I've got a list of people now waiting for the new stock to drop! Love it!

A + R Fabrics
Australia
Over 3 years using the app
November 25, 2020

Back in stock is simple to use and generates a large number of sales for us every month. I'd highly recommend this app.

THOMAS SABO Australia
Australia
Over 3 years using the app
July 26, 2019

We have started utilizing Back In Stock app for all of our "Coming Soon" products to gather what the interest is for any product we want to release. This app has made us a ton of money and I would highly recommend it for any e-commerce store!

SHITI Coolers
United States
Over 3 years using the app
Back in Stock replied August 15, 2019

Awesome! This is a great way to gauge demand for an upcoming launch. Glad you guys are using the app in creative ways :)

March 10, 2021

This app is exactly what I was looking for. Easily the most useful app in my Shopify store! App was easy to install, and support was super quick to help me customize it exactly to my specifications! It's very user-friendly, integrates with my newsletter list and emails the customers when we're back in stock. This is the perfect back in stock app in my opinion.

Beneath Your Mask
United States
Over 3 years using the app
March 3, 2023

The app works very well. I really appreciate the customer service team – they're always very quick to answer and very helpful.

Aligne
United Kingdom
Over 3 years using the app
September 8, 2013

This is a great must have app for any shopify store, we have been using it for nearly a year now and it works great. We even customized the code to create our own out of stock alert button to fit with our theme. It's easy to setup and all automated so it's truly a set it and forget it deal which will continue to bring you in great return traffic and recover lost sales.

Lollimobile
United States
About 3 years using the app
April 18, 2018

We've been using this app for a while now. On our previous theme, Matt helped me customize the app in a way to be exactly how I wanted it on the page. A year later, we just changed to a new theme and James has been really friendly and patient with me to once again tweak the app. This time just with css because it integrated flawlessly with the the functionality of the theme (Venue). We have a separate wholesale site and we use this app on that site as well. Now we don't lose customers when a product is out of stock. When we update our inventory quantity, the emails magically go out and we can track the sales. Thanks again. Highly recommend.

Jaowholesale
United States
About 3 years using the app
August 15, 2018

I finally activated the notices that Back in Stock collected while I re-engineered and manufactured my best seller: the Ballerina www.Romboxt.com.
I needed some support along the way. James was quick to respond and helped to clear up my questions and make sure the App would work as needed.
I recommend this App and will use it again if needed.

Shopken
United States
About 3 years using the app
April 19, 2021

It works very well for us. We often sell out quickly and then we get some back in return. Our customers can easily sign up on their sold out size to get notified if it will come back in stock. The app is easy to personalize and support is very good. We have used it for almost a year.

Pure Female
Sweden
About 3 years using the app