Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

July 16, 2020

Really good app - has allowed us to recapture sales that we would otherwise have lost when being out of stock. Love how it integrates into the store.

Bedfolk
United Kingdom
About 3 years using the app
July 18, 2023

Wonderful and easy app to use, and very great support! Would definitely suggest it to anyone who needs a back in stock notification widget.

Cocorrina
Greece
About 3 years using the app
February 8, 2023

Works as expected, with little fuss. One recommendation to new users would be to make sure your minimum inventory thresholds are setup (Campaigns >> Delivery Settings) so that a single unit being made available doesn't send a back in stock notification to 3 people. But otherwise, its ready to go out of the box. Support team was responsive to app install support. Kudos to Baaqi, in particular.

Urban Ambiance
United States
About 3 years using the app
October 18, 2019

This is a great app we use to let our customers know when items are back in stock. It works seamlessly and we've used it with great success for years. Highly recommend!

The Ultimate Cuff
United States
About 3 years using the app
Back in Stock replied October 19, 2019

Thank you for the review and feedback, if you ever have any questions, just get in touch!

Edited October 14, 2024

Love this app and how its added easy sales by notifying customers when items restock.

TriStar Trading Co.
United States
About 3 years using the app
Back in Stock replied March 16, 2022

Thanks for your great review!

December 30, 2014

Had a issue after installing a new theme, wrote regarding the issue late last night and a fix was in place by the time I woke this morning. Amazing customer support!

Hazelaid
Canada
About 3 years using the app
August 14, 2013

Easily our favourite and most used APP. Works perfect for our online store and even better for our brick-n-mortar. An associate can sign customers up to an out of stock product from their iPhone on the sales floor. Fuss free and keeps the customers coming.

Old Faithful Shop
Canada
About 3 years using the app
December 7, 2020

We have been using Back in stock for the last 1 year. Simply perfect - from the look and feel to the insight it provides. Great application!

Babyontop
France
About 3 years using the app
Edited August 19, 2020

Unbelievably easy to use. Completely customizable to send notifications. Had some custom things done and the support is great. works with shopify locations. easy revenue, set and forget! plus great

MONTCE SWIM //
United States
About 3 years using the app
Edited November 16, 2020

Every store should have this! Can't recommend enough. I have used this app across 8 stores since 2015. We have Klaviyo now and we can use their back in stock functionality, but this app and their support has been so great that we have decided to keep using them regardless. 10/10!

FITJEANS
Sweden
About 3 years using the app