Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

March 11, 2021

Amazing Company. Outstanding customer support. Email capture and notification is flawless. As soon as product is back in stock it's sold! HAS GREATLY IMPROVED REVENUE and cut down on CS of "when will this be back in stock?" questions. GIVE THEM 10 STARS!

The Strength Co.
United States
Over 2 years using the app
January 27, 2023

Really like this app. Keeps my customers informed and yo to date on product restocks. I do feel the cost is a bit heavy, that’s the only thing I’d change.

TerraEssentials L.L.C.
United States
Over 2 years using the app
Back in Stock replied January 27, 2023

Thank you for your review! We've also noted your feedback and relayed it to the team 😊.

February 23, 2023

This app has increased our sales and been very successful for our small business. Customer service is quick and really helpful. Must have app!

Olson's Tack Shop
United States
Over 2 years using the app
July 9, 2020

This app is amazing for the price, it brings in lots of revenue for us and lots of customers take advantage of the feature on our website. One thing I would like to see improved is for it to be easier to customize the emails - if you're not confident with html this can be tricky. For the price you can't complain although I'd be willing to spend a little more for this additional feature!

Great Little Trading Co.
United Kingdom
Over 2 years using the app
January 31, 2020

Back In Stock is incredibly easy to set up and James from support is both helpful and speedy. We didn't have any issues integrating this app into our theme and once our inventory came in stock, the emails went out very quickly. The app has already paid for itself!

Tread Labs
United States
Over 2 years using the app
Back in Stock replied January 31, 2020

Thank you for your review and feedback! We are happy that we were able to quickly help out and that you have already seen conversions! If you ever need anything in the future just get in touch!

February 9, 2022

One of the Best apps on Shopify, the Pricing is really fair, not too expensive and not too cheap, that with the excellent service what makes this app the best.
I wish I see in the future a collaboration and integration with inventory Planner app to pull up the data of Back in Stock requests to inventory planner reports and make better predictions in the inventory planner that will be amazing for us. But I think this Idea is really far-fetched. Anyway, keep up the good work.

مكتبة بنيان
Germany
Over 2 years using the app
Back in Stock replied February 28, 2022

Thank you for your review. I will pass on your feature request to the team for their review. Feel free to reach out to us if you ever need any support!

March 16, 2023

Would highly recommend! Quick help over email when I had a formatting issue. The app has been great in driving more sales after we have sold out of an item.

Wolf & Moon
United Kingdom
Over 2 years using the app
April 29, 2016

This app is amazing for two reasons:

1) It delivers exactly what it promises, with a sufficient level of customization and control. Customers sign up, when product arrives, the emails go out without a hitch, and it only sends an amount relative to the stock I have. I just upgraded for the second time, because we are getting more and more use out of it.

2) No upkeep. I did some minor customization to the form, but since then it has been entirely on autopilot and working flawlessly.

If every other app filled it's purpose as amazingly as this one, my store would practically run itself.

Little Black Diamond
United States
Over 2 years using the app
July 14, 2022

This APP is a great source of revenue! Customers are able to sign up when we sell out, so then know just what to restock! Emails and texts are simple and to the point, but effective! Thank you!

Oak&Pearl Clothing Co
Canada
Over 2 years using the app
Back in Stock replied July 15, 2022

Thanks for your awesome review!!!

September 1, 2016

The App works great, and Matt is very supportive to any query and prompt in resolving it!

Wyobeta
India
Over 2 years using the app