Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

January 17, 2020

Great, valuable extension that offers functionality which, frankly, should be built-in to Shopify. We particularly enjoy BackInStock's JavaScript API since we use a custom storefront.

Lunge Manufaktur
Germany
Almost 3 years using the app
Back in Stock replied January 21, 2020

Thank you for your review and feedback. Good to hear you made an API solution for your storefront - if you ever have any questions, feel free to get in touch!

January 25, 2023

A no brainer app for any store managing large inventories willing to streamline the back in stock process in a simple & efficient way.

Meermin Shoes
United States
Almost 3 years using the app
Back in Stock replied January 27, 2023

We love the sound of that! Our app being a no brainer is what we want, and we're happy to hear that you're enjoying it! Thanks for your review!

Edited August 27, 2020

Very valuable app for us and for the customers. They get fast reminder, we get sale. We use it also to order production and look at what products customers want. Can't live without - must have app!

Houseofdogs No
Norway
Almost 3 years using the app
August 31, 2020

Great app. Great service helping with the installation. I'd highly recommend this app for your Shopify store.

Ania Haie
Australia
Almost 3 years using the app
August 17, 2023

This App is a must for all shopify stores, it brings in huge sales consistently. I am not technical at all so was a little nervous to trouble shout something with the tech team, but I had no need to be worried. They responded really quickly with a clear instruction to resolve my issue. Love this App and their support team

Comfizz
United Kingdom
Almost 3 years using the app
January 23, 2023

Friendly, fast and efficient customer service. The App is easy to use and does the job perfectly without any hassle.

Maison Miaki
Switzerland
Almost 3 years using the app
Back in Stock replied January 27, 2023

Thanks for your great review 🙂!

October 5, 2021

This app is priceless for automating sales leads and I can't speak highly enough of their customer service. We changed themes and needed help activating the [Email when Back in Stock] CTA into the new theme. Petra was quick to respond and even gave me the opportunity to provide feedback on the placement and position of CTA (this type of engagement and personalisation is an awesome experience). The adjustments were made and the feature live immediately. Super impressed, thanks Petra, really appreciated the speedy and helpful support :)

GreenHouse Co
Australia
Almost 3 years using the app
Edited October 1, 2019

I like that it takes care of letting my customers know when a product is available again without me having to do anything on my end.

Kingz Kimonos Canada
Canada
Almost 3 years using the app
July 24, 2017

App works well and I'm positive we make more sales because of it. Customer support is excellent and fast.

Remixvintageshoes
United States
Almost 3 years using the app
February 13, 2019

Perfect app for collecting emails when products go out of stock or when they are on the way. The team at Back In Stock responds quickly to questions and has been friendly/efficient when helping implement customization aspects to our site.

Prep Obsessed
United States
Almost 3 years using the app